Senior Residential HVAC Service Leader

JOSEPH J MAGNOLIA; Washington (District of Columbia); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical benefits starting the first of

Company-paid life insurance

Long-term disability

401(k) and HSA contributions

Employee Assistance Program (EAP)

PTO from day one

Safety Incentive bonus

Job summary

Magnolia Plumbing, LLC is seeking an experienced Residential HVAC Service Supervisor to lead our residential HVAC service team in the DC metro area. You will oversee daily service operations, supervise technicians, and ensure high-quality workmanship and exceptional customer service.

The ideal candidate has extensive residential HVAC experience, strong leadership, and a proven ability to develop technicians and improve department performance while maintaining efficient daily operations.

Qualifications

• Minimum five years of residential HVAC service experience preferred.
• Experience supervising HVAC technicians and apprentices.
• Strong knowledge of HVAC systems and safety standards.

Responsibilities

• Oversee daily residential HVAC service operations and scheduling.
• Supervise technicians and apprentices; monitor productivity and quality.
• Provide technical guidance on complex HVAC issues and diagnostics.
• Ensure accurate diagnosis, repair/replacement recommendations, and customer satisfaction.
• Develop technicians through coaching and training; conduct evaluations.

Skills

Leadership

HVAC service

Diagnostics

Customer service

Scheduling

Education

High school diploma or GED

Technical HVAC education

Tools

Service management software

Scheduling systems

Microsoft Office

Job description

Magnolia Plumbing, LLC is seeking an experienced Residential HVAC Service Supervisor to lead our residential HVAC service team in the DC metro area. You will oversee daily service operations, supervise technicians, and ensure high-quality workmanship and exceptional customer service.

The ideal candidate has extensive residential HVAC experience, strong leadership, and a proven ability to develop technicians and improve department performance while maintaining efficient daily operations.