Senior Residential Advisor

Serrato Corporation; Marion (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Holidays

Paid Time Off

Medical/Dental/Vision Insurance

401(k) retirement plan with company

Tuition Reimbursement

Employee Assistance Counseling

Job summary

Serrato Corporation is seeking a Residential Advisor to plan, supervise, and coordinate dormitory operations during a 24/7 shift, ensuring student safety and well‑being. You will screen and onboard RAs, schedule assignments, maintain activity logs, and deliver training and guidance to students while coordinating with safety and other departments.

Strong communication, leadership, and organizational skills are essential.

Qualifications

• Proficiency with Microsoft Office applications including Word, PowerPoint, Outlook, and Excel.
• Computer literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat.
• Ability to develop and maintain professional and collaborative relationships with students.
• High level of communication, interpersonal, organization, and leadership skills.
• Knowledge of residential living and dormitory procedures and practices.

Responsibilities

• Plan, supervise, and coordinate residential living operations during assigned shift.
• Screens, interviews, and recommends the hiring of all Residential Advisors (RAs).
• Schedule work assignments and supervise RA performance.
• Maintain dormitory activity logs and ensure accuracy.
• Provide orientation and training to RAs.
• Ensure student accountability and safety in dormitories.
• Coordinate building and equipment use; maintain a safe work environment.
• Provide student instruction in developing residential living skills.

Skills

MS Office proficiency

Communication skills

Leadership

Interpersonal skills

Organizational skills

Dormitory procedures knowledge

Education

Associate's Degree in human services

Tools

Microsoft Word

PowerPoint

Outlook

Excel

Job description

Primary Position Objectives

Plans, supervises, and coordinates residential living operations during assigned shift. Must be available to work any shift and day of the week due to a 24/7 operation.

Brief Description of Duties

• Controls the movement of students between dormitories.
• Distributes dormitory supplies.
• Tracks dormitory performance as it relates to dormitory incentives, including student retention.
• Screens, interviews, and recommends the hiring of all Residential Advisors (RAs).
• Reports to the Residential Living Manager on all aspects of residential living operations.
• Provides orientation and other job‑related training to RAs.
• Schedules work assignments, supervises and evaluates RA performance.
• Ensures that dormitory activity logs are accurately and completely maintained.
• Maintains and follows all non‑health standing orders.
• Provides student instruction in developing and improving residential living skills.
• Ensures student accountability.
• Coordinates building, and equipment use.
• Maintains a safe and healthful work environment at all times.
• Ensures the students receive prompt and appropriate assistance in the event of injury, illness, emotional trauma, arrest, trouble at home or other traumatic experiences.
• Administers first aid and emergency medical procedures.
• Inspects dormitory areas to ensure cleanliness, safety, and attractiveness.
• Participates in student case conferences as deemed necessary.
• Maintains accurate/current records of students' personal/social development plans.
• Completes required reports timely and accurately.
• Maintains a student discipline to maximize social development engagement, participation, and learning. Collaborates with safety/security and other departments on student issues.
• Establishes a high degree of student rapport.
• Provides regular feedback to students regarding appropriate employability skills.
• Arranges student transportation when needed.
• Acts as center liaison to the Center Director after normal business hours.
• Submits time sheets within time frame per center policy.
• Assists with the student leadership program.
• Performs other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Proficiency with Microsoft Office applications including Word, Power Point, Outlook, and Excel.
• Computer literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat.
• Ability to develop and maintain professional and collaborative relationships with students.
• High level of communication, interpersonal, organization, and leadership skills.
• Knowledge of residential living and dormitory procedures and practices.

Experience

Minimum of two years related experience as Residential Advisor or related supervisory experience in a similar environment is preferred. Minimum one year working with youth or related experience and/or training.

Education

Associate's Degree in a human services field such as Social Work, Psychology, Sociology, Counseling, or related fields from a college or university and/or equivalent combination of education and related experience.

Certificates/Licenses/Registration

• Valid State Driver's License

Benefits Offered

• Paid Short Term / Long Term Disability and Basic Life Insurance.
• Health care insurance available (medical, dental, vision, critical illness, accident, HSA, and FSA)
• Paid Holidays
• Paid Time Off
• 401(k) retirement plan with company match
• Tuition Reimbursement
• Employee Assistance Counseling Service Programs Available

Disclaimers

• Serrato Corporation is an Equal Opportunity Employer

• Serrato Corporation conducts background checks and drug screens.