Residential Advisor - On-Call

Serrato Corporation; Flint (MI); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

401(k) match

EAP program

Job summary

Serrato Corporation seeks an on-call Dormitory Program Assistant to provide paraprofessional student support and perform duties essential for orderly operation. You must be available for any shift and day due to a 24/7 operation, including supervision of dorms, cafeteria, laundry, and activities.

Responsibilities include assisting students, coordinating cleanliness and repairs, and maintaining logs. Strong communication with counselors and staff is required, with emphasis on safety and impartial

Qualifications

• Proficiency with Microsoft Office applications including Word, PowerPoint, Outlook, and Excel.
• Computer literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat.
• Ability to provide guidance and support to students.
• Strong interpersonal and communication skills.
• Knowledge of residential living and dormitory procedures and practices.

Responsibilities

• Provides substitute and/or call-in services of a residential advisor.
• Ensures orderly, clean living conditions by scheduling and supervising clean-up and submitting repair requests.
• Supervises cafeteria, laundry, activities, and other program areas as scheduled.
• Identifies and assists students with problems and conducts dormitory meetings.
• Maintains communication with students' counselors, instructors, and staff.
• Attends training and meetings as directed.
• Establishes relationships with students and motivates them toward goals.
• Transports students to activities and events as needed.
• Maintains a safe and secure environment on center.
• Maintains logs and CIS entries as directed.
• Submits time sheets per supervisor.
• Assists and trains student leaders per center policy.
• Participates in intramural programs.
• Ensures adherence to schedule and safety practices.

Skills

MS Office

Student guidance

Interpersonal skills

Residential living knowledge

Adobe Acrobat

Education

High school diploma

Associate degree in human services (preferred)

Tools

Adobe Acrobat

Job description

Primary Position Objectives

This position is an on‑call position, and work is on an as needed basis. Responsible for a paraprofessional level of student support and performance duties necessary for an orderly operation of the Dormitory Program. Must be available to work any shift and day of the week due to a 24/7 operation.

Brief Description of Duties

• Provides substitute and/or call‑in services of a residential advisor.
• Ensures orderly, clean living conditions by scheduling and supervising clean‑up and submitting repair requests.
• Provides supervision for the cafeteria, laundry, special activities (on and off Center), and other areas of the program as scheduled or assigned.
• Identifies and assists students in handling special problems and conducts dormitory meetings.
• Maintains communication with students' counselors, instructors, and other staff members.
• Attends staff in‑service training sessions and other training or meetings as directed.
• Establishes a close working relationship with students, dealing justly and impartially regardless of their ability, achievement, or background, and works to motivate them toward goals.
• Initiates and directs dormitory programs, utilizing Center services and activities to benefit students.
• Follows all non‑health standing orders.
• Transports students to various activities and events as needed.
• Maintains an environment wherein students and staff feel safe and secure.
• Maintains logbooks as directed and authorized that show activity during shift.
• Ensures case notes and other entries in CIS are accurate and up‑to‑date.
• Secures students personal property/items when a student is absent for 24 hours; all items are to be placed in property and logged.
• Submits time sheets according to Residential Living Supervisor.
• Assists and trains student leaders per center policy.
• Participates in intramural programs.
• Ensures students meet their evening schedule.
• Provides support for safety and security on center.
• Ensures that buildings are secure and clean at all times.
• Conducts periodic checks and maintains order and discipline in his/her assigned dorm.
• Works towards meeting performance center goals.
• Follows the CDSS plan and Code of Conduct system daily.
• Complies with all DOL guidelines, OFCCP regulation, Quality Assurance Plan (QAP) Serrato policies and procedures, Job Corps notices and bulletins, and Center policies and procedures.
• Adheres to required property control policies and procedures.
• Maintains good housekeeping in all areas and complies with safety practices.
• Models, mentors, monitors appropriate Career Success Standards.
• Helps students become more employable through continuous reinforcement.
• Participates in PRH‑mandated staff training. Failure to participate may result in disciplinary action up to and including termination.
• Performs other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Proficiency with Microsoft Office applications including Word, PowerPoint, Outlook, and Excel.
• Computer literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat.
• Ability to provide guidance and support to students.
• Strong interpersonal and communication skills.
• Knowledge of residential living and dormitory procedures and practices.

Experience

Minimum one year working with youth or related experience and/or training.

Education

High school diploma or equivalent is required. Associate's Degree in a human services field such as Social Work, Psychology, Sociology, Counseling, or related fields is preferred.

Certificates/Licenses/Registration

• Valid State Driver's License

Benefits Offered

• 401(k) retirement plan with company match
• Employee Assistance Counseling Service Programs Available

Disclaimers

• Serrato Corporation is an Equal Opportunity Employer

• Serrato Corporation conducts background checks and drug screens.