Senior Residential Advisor

Serrato Corporation; Detroit (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health care insurance

Paid Holidays

Paid Time Off

401(k) retirement plan with company co

Tuition Reimbursement

Employee Assistance Counseling Service

Job summary

Serrato Corporation is seeking a Residential Advisor Supervisor to plan, supervise, and coordinate dormitory operations on a 24/7 schedule. You will lead student staff, train RAs, and ensure the safety and welfare of residents while maintaining accurate records and coordinating with safety and other departments.

The role requires strong communication, leadership, and organizational skills, plus experience in residential living settings.

Qualifications

• Proficiency with Microsoft Office applications including Word, Power Point, Outlook, and Excel.
• Computer literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat.
• Ability to develop and maintain professional and collaborative relationships with students.
• High level of communication, interpersonal, organization, and leadership skills.
• Knowledge of residential living and dormitory procedures and practices.

Responsibilities

• Supervise and coordinate residential living operations across shifts.
• Schedule work assignments and evaluate RA performance.
• Provide training to RAs and maintain student records.
• Ensure dormitory areas are safe, clean, and properly logged.
• Respond to emergencies and coordinate with other departments as needed.
• Establish strong rapport with students to support employability and development.

Skills

Communication

Leadership

Interpersonal skills

Organizational skills

Education

Associate's Degree in human services

Tools

Microsoft Office (Word, PowerPoint, Outlook, Excel)

Adobe Acrobat

Job description

Primary Position Objectives

Plans, supervises, and coordinates residential living operations during assigned shift. Must be available to work any shift and day of the week due to a 24/7 operation.

Brief Description of Duties

• Controls the movement of students between dormitories.


• Distributes dormitory supplies.


• Tracks dormitory performance as it relates to dormitory incentives, including student retention.


• Screens, interviews, and recommends the hiring of all Residential Advisors (RAs).


• Reports to the Residential Living Manager on all aspects of residential living operations.


• Provides orientation and other job-related training to RAs.


• Schedules work assignments, supervises and evaluates RA performance.


• Ensures that dormitory activity logs are accurately and completely maintained.


• Maintains and follows all non-health standing orders.


• Provides student instruction in developing and improving residential living skills.


• Ensures student accountability.


• Coordinates building, and equipment use.


• Maintains a safe and healthful work environment at all times.


• Ensures the students receive prompt and appropriate assistance in the event of injury, illness, emotional trauma, arrest, trouble at home or other traumatic experiences.


• Administers first aid and emergency medical procedures.


• Inspects dormitory areas to ensure cleanliness, safety, and attractiveness.


• Participates in student case conferences as deemed necessary.


• Maintains accurate/current records of students' personal/social development plans.


• Completes required reports timely and accurately.


• Maintains a student discipline to maximize social development engagement, participation, and learning. Collaborates with safety/security and other departments on student issues.


• Establishes a high degree of student rapport.


• Provides regular feedback to students regarding appropriate employability skills.


• Arranges student transportation when needed.


• Acts as center liaison to the Center Director after normal business hours.


• Submits time sheets within time frame per center policy.


• Assists with the student leadership program.


• Performs other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Proficiency with Microsoft Office applications including Word, Power Point, Outlook, and Excel.


• Computer literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat.


• Ability to develop and maintain professional and collaborative relationships with students.


• High level of communication, interpersonal, organization, and leadership skills.


• Knowledge of residential living and dormitory procedures and practices.

Experience

Minimum of two years related experience as Residential Advisor or related supervisory experience in a similar environment is preferred. Minimum one year working with youth or related experience and/or training.

Education

Associate's Degree in a human services field such as Social Work, Psychology, Sociology, Counseling, or related fields from a college or university and/or equivalent combination of education and related experience.

Certificates/Licenses/Registration

• Valid State Driver's License

Benefits Offered

• Paid Short Term / Long Term Disability and Basic Life Insurance.


• Health care insurance available (medical, dental, vision, critical illness, accident, HSA, and FSA)


• Paid Holidays


• Paid Time Off


• 401(k) retirement plan with company match


• Tuition Reimbursement


• Employee Assistance Counseling Service Programs Available

Disclaimers

• Serrato Corporation is an Equal Opportunity Employer

• Serrato Corporation conducts background checks and drug screens.