Senior Research Manager, Vehicle Software UX

General Motors Company; Warren (MI); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Hybrid work model

Travel <25%

Job summary

General Motors Company is seeking a Research Manager to lead a team conducting customer research across Core Experience and Occupant Experience software products for in-vehicle experiences.

You will partner with product teams, design and engineering to translate customer insights into actionable product directions, influencing decisions from requirements through launch and in-market performance.

Qualifications

• Bachelor’s degree required.
• 7+ years of relevant experience required.
• Experience leading or using primary research to inform product decisions.
• Strong leadership and people-management experience.
• Excellent written and verbal communication skills.
• Proficiency with AI-enabled tools to improve research speed and quality.
• Ability to manage multiple projects, priorities, and stakeholders in a complex environment.

Responsibilities

• Partner with Core Experience and Occupant Experience product teams and stakeholders to align research with business priorities.
• Plan, design, and execute qualitative, quantitative, and mixed-method research; translate findings into action.
• Lead and develop researchers and analysts; manage goals, feedback, and growth.
• Oversee study materials, fieldwork, analysis, and reporting to meet scope, timing, and budget.

Skills

Research leadership

Qualitative & quantitative research

Stakeholder management

Project management

Effective communication

Storytelling

AI-enabled tools

Problem solving

Cross-functional collaboration

Vehicle/product development knowledge

Education

Bachelor's degree

Post-graduate degree

Job description

General Motors Company is seeking a Research Manager to lead a team conducting customer research across Core Experience and Occupant Experience software products for in-vehicle experiences.

You will partner with product teams, design and engineering to translate customer insights into actionable product directions, influencing decisions from requirements through launch and in-market performance.