Senior Research Manager

IMS Legal Strategies, LLC; Northern (KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

401K match

Flexible PTO

Robust health benefits

Career development programs

Learning Platform

Diversity & inclusion

Job summary

IMS Legal Strategies seeks a Senior Research Manager to lead consumer survey research projects, design and program surveys, collect and analyze data, and deliver clear reports to clients. The role requires PhD, Master’s, or MBA with experience in survey research, marketing, or consumer psychology, and strong writing skills.

Qualtrics experience is preferred, with attention to detail and client communication essential.

Qualifications

• Academic or professional experience in survey research, marketing, or consumer psychology.
• Strong data analysis skills with R, SPSS, or similar tools.
• Experience programming surveys in Qualtrics or comparable software.
• Excellent written and verbal communication; detail-oriented.

Responsibilities

• Design surveys and experiments; write questionnaires and develop sampling criteria.
• Program surveys; check programs and coordinate with vendors.
• Collect data; manage sampling and coordinate with vendors.
• Analyze data; code open-ended responses and tabulate results.
• Write reports; explain methodology, findings and conclusions clearly.
• Communicate with clients; participate in calls and presentations.
• Manage research projects; ensure on-time and on-budget delivery.
• Handle additional assigned projects and administrative duties.

Skills

Survey research

Data analysis

Qualtrics programming

Communication skills

Attention to detail

Education

PhD / Master’s / MBA in marketing or related field

Tools

Qualtrics

Job description

IMS Legal Strategies is a trusted partner to law firms and corporations worldwide, providing the expertise and technology needed to solve dispute-related challenges and protect reputations. IMS delivers strategic solutions for the entire litigation lifecycle, including advisory and analytical support, specialized expert witness services, data-driven jury consulting, powerful trial graphics, and seamless presentation technology. Our integrated teams have decades of practical experience in more than 65,000 cases and 6,500 trials.

“Together, we win” is the IMS company motto and a genuine philosophy that guides our work with clients, experts, and one another. From entry-level to executives, we are driven by five core values: 1) Ownership Thinking, 2) Humble Confidence, 3) Quality and Excellence, 4) Honor the Relationship, and 5) Operate as One.

We invite you to join our thriving company, committed to shared success. Visit imslegal.com for more.

JOB SUMMARY:

The Senior Research Manager (SRM) manages consumer survey research projects, designs surveys and experiments, programs surveys and checks programs, collects data, analyzes data, writes and proofreads reports, and communicates with clients. Success in this position requires consumer survey research experience, keen attention to detail, and excellent written and verbal communication skills. The successful candidate will have a completed PhD, Master’s, or MBA, and will also have academic experience and/or professional work experience in survey research, consulting, or marketing. Strong writing skills, experience writing survey reports, journalism experience, or other professional writing experience is preferred.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Design surveys and experiments: write questionnaires, develop sampling criteria, and conduct background research.
• Program surveys: program questionnaires (Qualtrics experience preferred), check programs, and coordinate with programming vendors.
• Collect data: manage sampling using DIY platforms and coordinate with sample vendors.
• Analyze data: code responses to open-ended questions, tabulate data (experience with R, SPSS, or other analysis software preferred).
• Write reports: write and proofread reports that clearly and concisely explain the research methodology, key findings, and conclusions.
• Communicate with clients: participate in client calls and presentations. Provide clear recommendations and opinions.
• Manage research projects: ensure projects are completed on time and within budget, coordinate the work of other staff on assigned projects.
• Manage other assigned projects and administrative duties.

SKILLS & EXPERIENCE:

• Must have academic experience and/or professional experience (outside of academia) in survey research, marketing, consumer psychology, and/or sensory science.
• Strong data analysis skills, including experience using R, SPSS, or other statistical analysis software.
• Experience programming questionnaires in Qualtrics or other survey programming software.
• Strong interpersonal skills and the ability to work collaboratively with clients, vendors, and colleagues.
• Excellent verbal and written communication skills. Strong writing skills, experience writing survey reports, journalism experience, or other professional writing experience is preferred.
• Acute attention to detail, including the ability to identify and resolve complex problems.

EDUCATION & TECHNICAL REQUIREMENTS:

• Must have completed a PhD, Master’s, or MBA in marketing, business, sensory science, or a research-based social science, such as psychology, communications, or political science

LOCATION:

• This position is 100% remote and supports east to west coast time zones. Preference is for candidates who are on pacific standard time.

Our Employer Value Proposition Includes

• Competitive compensation package with 401K match
• Flexible PTO and 12 paid holidays
• Robust health and welfare benefits, including medical, dental, vision, HSA, short-term disability, long-term disability, and life insurance, all with generous company contributions
• Career development programs supported through an integrated Learning Platform
• Talent Identification Program to recognize and reward our high-performing, high-potential team members through career growth opportunities and unique development experiences
• Values-driven culture based on respect, care, growth, and excellence

IMS Legal Strategies is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.