Senior Research Associate - AI

Keywords Studios; San Francisco (CA); Remote; USD 125,000 - 150,000; Full time

Job summary

Join a dynamic team at a forward-thinking company where you'll lead projects focused on training AI to enhance human interaction. As a Senior Research Associate, you will manage a team, set performance targets, and ensure quality deliverables in a collaborative environment. This role not only emphasizes leadership and strategic thinking but also offers the chance to innovate and improve processes. With a supportive culture that values flexibility and growth, this position is perfect for someone who thrives in a fast-paced setting and is eager to tackle new challenges. Embrace the opportunity to make a significant impact while enjoying a competitive compensation package and excellent benefits.

Benefits

Paid time off

401k (3% matching)

Medical benefits

Dental benefits

Vision benefits

Qualifications

• Experience in AI and leadership is essential for this role.
• Strong analytical and problem-solving skills are required.

Responsibilities

• Lead and manage team members on various projects and tasks.
• Establish processes and monitor KPIs for team performance.

Skills

Technical aptitude or experience working with AI

Leadership experience

Performance management

KPI management

Attention to detail

Organization skills

Critical thinking

Problem-solving skills

Analytical skills

Process improvement

Education

College degree in Computer Science

Degree in Math

Degree in Statistics

Degree in Cognitive Science

Tools

Google Sheets

Zoom

Slack

Job description

Work Location: USA Remote (Prefer PST Time Zone)

Work Hours: M - F, 9:00 am - 5:30 pm

Pay Rate: $27 - $35 /hr DOE & location

The Senior Research Associate is focused on the delivery of projects/tasks, driven by KPIs, while managing the performance of the team whose primary function is to train an AI engine.

You will be working on training AI to interact with humans in entirely new ways, and you’ll be responsible for helping the AI learn how to best collaborate with humans by interacting with a variety of software tools.

As part of this role, you will leverage your skills and background to establish processes, and manage, train and mentor junior team members. You will own a specific area, and be accountable for deliverables, quality, and overall processes for the area.

Responsibilities:

• Work collaboratively in a fast-paced environment
• Lead and manage team members in execution of projects/tasks
• Set targets for the team (KPIs) for projects
• Monitor progress against KPIs
• Attend daily stand-ups with Client
• Troubleshoot (reproduce) errors and answer questions for the team
• Perform quality audits
• Contribute to the completion of the daily and weekly reports
• Develop and implement new processes within identified areas of ownership
• Train junior team members on processes and best practices
• Own deliverables ensuring tasks are completed on time with quality for area of ownership, including team members contributing within that area of ownership
• Think strategically about end-to-end processes and how to improve them
• Identify risks in processes and recommend solutions or alternatives to mitigate
• Learn new software programs on the job

Keywords provides a competitive compensation package, good benefits, and a casual, fun, productive, and supportive working environment. We empower people to perform to the best of their ability with our “can do” attitude. We appreciate and embrace flexibility and learn at every opportunity to grow ourselves through experience, training, and tackling new challenges. This is what makes us Keywordians.

Minimum Qualifications:

• Technical aptitude or experience working with AI
• Leadership experience and performance management experience, leading or training others
• Experience managing KPIs
• Strong attention to detail
• Strong organization skills
• Critical thinking and problem-solving skills
• Strong analytical skills
• Process improvement experience
• Strong aptitude for working with Google Sheets, Zoom, and Slack
• Exemplify a proactive approach, including a high level of accountability, transparency, and teamwork
• Ability to learn on the job

Desirable Qualifications:

• A completed college degree in Computer Science, Math, Statistics, or Cognitive Science

Benefits:

• Paid time off (including sick days and holidays)
• 401k (3% matching)
• Medical, dental, and vision benefits