Senior Research Associate - AI

Keyword Studios; San Francisco (CA); Remote; USD 125,000 - 150,000; Full time

Job summary

An innovative company is seeking a Senior Research Associate to lead projects and mentor a team in AI training. In this dynamic role, you will manage deliverables, ensure quality, and establish efficient processes to help AI learn to interact with humans. You'll thrive in a supportive environment that values flexibility and continuous learning, making a significant impact on the team's success. If you have a passion for AI and leadership, this is an exciting opportunity to grow and contribute to groundbreaking projects.

Benefits

Paid time off (including sick days and holidays)

401k (3% matching)

Medical benefits

Dental benefits

Vision benefits

Qualifications

• Experience managing KPIs and leading teams in a fast-paced environment.
• Strong analytical and problem-solving skills with attention to detail.

Responsibilities

• Lead and manage team members in project execution and KPI monitoring.
• Develop new processes and train junior team members.

Skills

Technical aptitude or experience working with AI

Leadership experience

Performance management

Experience managing KPIs

Attention to detail

Organizational skills

Critical thinking

Problem-solving skills

Analytical skills

Process improvement

Education

College degree in Computer Science

Degree in Math

Degree in Statistics

Degree in Cognitive Science

Tools

Google Sheets

Zoom

Slack

Job description

Work Location: USA Remote (Prefer PST Time Zone)

Work Hours: M - F, 9:00 am - 5:30 pm

Pay Rate: $27 - $35 /hr DOE & location

The Senior Research Associate is focused on the delivery of projects/tasks, driven by KPIs, while managing the performance of the team whose primary function is to train an AI engine.

You will be working on training AI to interact with humans in entirely new ways, and you’ll be responsible for helping the AI learn how to best collaborate with humans by interacting with a variety of software tools.

As part of this role, you will leverage your skills and background to establish processes, and manage, train and mentor junior team members. You will own a specific area, and be accountable for deliverables, quality, and overall processes for the area.

Responsibilities:

• Work collaboratively in a fast-paced environment
• Lead and manage team members in execution of projects/tasks
• Set targets for the team (KPIs) for projects
• Monitor progress against KPIs
• Attend daily stand-ups with Client
• Troubleshoot (reproduce) errors and answer questions for the team
• Perform quality audits
• Contribute to the completion of the daily and weekly reports
• Develop and implement new processes within identified areas of ownership
• Train junior team members on processes and best practices
• Own deliverables ensuring tasks are completed on time with quality for area of ownership, including team members contributing within that area of ownership
• Think strategically about end-to-end processes and how to improve them
• Identify risks in processes and recommend solutions or alternatives to mitigate
• Learn new software programs on the job

Keywords provides a competitive compensation package, good benefits and a casual, fun, productive and supportive working environment. We empower people to perform to the best of their ability with our “can do” attitude. We appreciate and embrace flexibility and learn at every opportunity to grow ourselves through experience, training and tackling new challenges. This is what makes us Keywordians.

Requirements:

• Technical aptitude or experience working with AI
• Leadership experience and performance management experience, leading or training others
• Experience managing KPIs
• Strong attention to detail
• Strong organization skills
• Critical thinking and problem-solving skills
• Strong analytical skills
• Process improvement experience
• Strong aptitude for working with Google Sheets, Zoom, and Slack
• Exemplify a proactive approach, including a high level of accountability, transparency, and teamwork
• Ability to learn on the job

Desirable:

• A completed college degree in Computer Science, Math, Statistics, or Cognitive Science

Benefits:

• Paid time off (including sick days and holidays)
• 401k (3% matching)
• Medical, dental, and vision benefits