Senior Research Analyst, Digital & Insights

Consulting, Inc.; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

FTI Consulting is seeking a Senior Research Analyst to join the Corporate Positioning & Insights practice, supporting primary research from New York, Washington DC, or Chicago offices. You will develop questionnaires, manage fieldwork, and analyze findings to deliver data-driven insights for clients.

In this role, you will guide junior team members, present results to clients, and grow professionally through formal programs and dedicated coaching. Travel to client sites is required.

Qualifications

• Minimum of 4 years of professional experience conducting primary research using quantitative and qualitative methodologies.
• Experience managing research projects from setup through completion, including timelines and fieldwork.
• Experience with survey programming, tabulation and analytical platforms such as Qualtrics, Forsta/Decipher, SPSS, Displayr, or similar tools.
• Interest in and experience using AI and other emerging tools to support research development, analysis, and efficiency.

Responsibilities

• Develop questionnaires, discussion guides, and analysis plans with senior team input.
• Manage day-to-day execution of primary research projects, coordinating timelines, fieldwork, vendors and deliverables.
• Identify key themes and insights to inform research objectives and client outcomes.
• Create client presentations and reports that synthesize findings into data‑driven stories.
• Conduct focus groups and in-depth interviews as appropriate.
• Independently manage defined workstreams and smaller projects, supporting senior staff on larger engagements.
• Provide guidance to junior team members on execution, analysis and materials development.

Skills

Primary research

Quantitative methods

Qualitative methods

AI in research

Tools

Qualtrics

Forsta/Decipher

SPSS

Displayr

Job description

Who We Are

FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world's top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.

At FTI Consulting, you'll work side‑by‑side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you'll be an integral part of a focused team where you can make a real impact. You'll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.

Are you ready to make your impact?

About The Role

We are seeking a Senior Research Analyst who will be based in either Washington D.C., New York City, or Chicago office within the Corporate Positioning & Insights practice, serving on the primary research team.

Senior Research Analysts provide support for both research logistics and analysis, and often manage smaller projects.

Responsibilities include writing first drafts of survey questionnaires or discussion guides, managing survey fielding or focus group logistics, proofing materials, and generally playing a plays a hands‑on role in the design, execution, analysis, and delivery of primary research engagements, managing defined workstreams and smaller projects.

What You'll Do

• Develop questionnaires, discussion guides, analysis plans and other research materials, applying sound research judgment and working closely with senior team members to refine and finalize research outputs.
• Manage the day‑to‑day execution of primary research projects, coordinating timelines, fieldwork, vendors, and deliverables, while proactively identifying and resolving issues, to ensure work is completed efficiently and to a high standard.
• Take ownership of research findings, identifying key themes, trends, audience differences, relationships, and unexpected findings, and determining the insights and implications most relevant to the research objectives.
• Develop client presentations and reports that synthesize research findings into clear, compelling, data‑driven stories, using effective structure and visualization to communicate actionable insights and implications.
• Conduct and support focus groups and in‑depth interviews where appropriate.
• Independently manage defined workstreams and smaller projects, while supporting senior team members on larger, more complex, and global engagements.
• Support and provide guidance to junior team members on research execution, analysis, and development of project materials.

How You'll Grow

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on‑the‑job learning, self‑guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.

As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

What You Will Need to Succeed

Basic Qualifications

• Minimum of 4 years of professional experience conducting primary research using quantitative and qualitative methodologies, with an emphasis on quantitative experience.
• Experience conducting primary research projects from setup through completion, including timeline management, vendor coordination, fieldwork, and quality control.
• Experience with survey programming, tabulation, and/or analytical platforms such as Qualtrics, Forsta/Decipher, Q, SPSS, Displayr, or similar tools.
• Interest in and experience using AI and other emerging tools to support research development, analysis, and efficiency, with the judgment to appropriately review and validate AI‑generated outputs.
• Travel required to clients and to FTI office(s)
• Applicants must be currently authorized to work in the United States on a full‑time basis; the employer will not sponsor applicants for work visas

Preferred Qualifications

• Strong proficiency in Microsoft Office, particularly PowerPoint, with demonstrated experience developing polished, data‑driven presentations; strong Excel skills for organizing, manipulating, reviewing, and analyzing datasets. Demonstrated experience working with survey data, including tabulations, cross‑tab analysis, significance testing, weighting, and quality checking outputs.
• Strong attention to detail and ability to produce accurate, high‑quality analysis and deliverables.
• Strong written, verbal, an