Senior Representative, Technician (Goalshare)

Whirlpool, Inc.; Benton Harbor (MI); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Whirlpool employee discount

Fitness & education reimbursement

Kitchenettes and coffee

Job summary

Whirlpool Corporation in Saint Joseph, MI is seeking a Laboratory Technician to join the Cooking Lab Operations Team. You will assemble cooking product subassemblies, troubleshoot ranges, and install lab instrumentation for engineering data collection.

The role offers exposure to gas and electric cooking testing within a fast-paced engineering lab and requires collaboration with product engineers and technicians.

Qualifications

• High School Diploma or GED.
• 6+ months experience with lab equipment and data acquisition tools.
• Ability to install lab instrumentation on products.

Responsibilities

• Weld thermocouples and secure them to monitor temperatures.
• Move appliances from dock to test stations.
• Follow and perform testing procedures under supervision.
• Provide technical support and communicate test results.
• Generate datasheets and test reports with supervision.

Skills

Lab equipment

Data acquisition

Troubleshooting

Education

High School Diploma

Tools

Thermocouples

Data loggers

Measuring instruments

Job description

About Whirlpool Corporation

Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2025, the company reported approximately $16 billion in annual net sales - close to 90% of which were in the Americas - 41,000 employees, and 35 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com.

This role in summary

Currently, we are seeking a qualified candidate for a Laboratory Technician to join our Cooking Lab Operations Team at the Edgewater Technology Center in St. Joseph, Michigan. While reporting to the Lab Supervisor of Cooking, the technician will be responsible for assembling cooking products, subassemblies and components required for product approval and evaluation testing. The technician will routinely troubleshoot ranges and repair malfunctioning products while working closely with a dedicated team of product engineers and laboratory technicians. In addition, he/she will be working each day to complete the installation of lab instrumentation onto the products that are required for engineering data acquisition. Each day offers a broad range of opportunities in a fast-paced environment. The successful candidate will be joining a talented team of individuals within our Engineering Laboratory. The right candidate will have the opportunity to pursue both gas and electric cooking Testing.

Your responsibilities will include

• Welding thermocouples and securing them to the component(s) within a cooking appliance to monitor and record temperatures
• Move appliances from dock to test stations
• Follow and perform complex testing procedures under the supervision of another technician.
• Provide technical support to project teams and communicate test results
• Generating datasheets and test reports with the assistance of a more experienced technician.
• Work on multiple test plans under the supervision of a lab technician to ensure testing is completed promptly.
• Work to update test equipment and methods in the lab.
• Provide product and component testing, analysis, and problem solving while developing and applying a strong understanding of appliance operations and lab procedures.
• Take a role in developing, executing, and documenting new test procedures, gathering knowledge through test results and applying that information to analyze problems for root cause.
• Maintain a strong communication link to the supervisor and related departments.

Minimum requirements

• High School Diploma or GED
• 6+ months of experience using laboratory equipment such as basic tools, temp chambers, measuring (rulers or electronic scales), or data acquisition tools

Preferred skills and experiences

• Comprehensive knowledge of the Whirlpool Cooking and Refrigeration products
• Experience with UL, CSA, or ANSI safety standards and test methods
• Electrical & mechanical aptitude
• Basic computer knowledge
• HVAC experience
• Electronics experience
• Continuous Improvement and 5S mindset
• A working knowledge of basic gas and electric, and basic mechanical aptitude or equivalent technical experience.
• The ability to quickly become proficient in disassembly and reassembly of home appliances.
• Attention to detail and a keen eye for spotting anomalies in product assemblies
• Must be able to follow procedures and instructions, and be willing to ask for clarification or training as needed
• Outstanding people skills, with the specific ability to interact as a team player
• Very strong verbal and written communication skills
• A good attitude with the ability to multi-task
• Available to work overtime or weekends as needed

What we offer

Generous benefits package, Whirlpool employee discount, fitness & educational reimbursement programs, kitchenettes, and more! Saint Joseph/Benton Harbor locations: Beautiful, recently renovated office space, free coffee, biking/walking trails, and access to The Eddy - Early Childhood Center (depending upon availability - additional costs required).

Additional information

• Always On Flexibility \- You will have the autonomy to manage personal, family, and outside-of-work commitments as needed.
• Sabbatical \- Four weeks paid leave after every five years of service.

Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.