Senior Representative Technician

Whirlpool Corporation; Saint Joseph (MI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Generous benefits package

Whirlpool employee discount

Educational reimbursement

Job summary

Whirlpool Corporation is seeking an Entry level Senior Representative, Technician for our St. Joseph Tech Center in MI.

The role is five days a week onsite and focuses on testing Whirlpool appliances, gathering data, and providing analysis to engineering teams. Responsibilities include conducting product and component testing, developing and documenting new procedures, and maintaining clear communication with supervision and related departments.

Qualifications

• High School Diploma or GED is required.
• 2+ years of test laboratory or technician experience.
• Associates degree or technical certificate preferred.

Responsibilities

• Provide product and component testing, analysis, and problem solving.
• Develop, execute, and document new test procedures and analyze results for root cause.
• Maintain strong communication with the supervisor and related departments.

Skills

Test laboratory experience

Strong communication skills

Analytical thinking

PC skills (Google Suite/MS Office)

Education

High School Diploma or GED

Associate degree in Electrical/Electronics/Science or technical certificate

Tools

Google Suite

Microsoft Office

Job description

Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As theonly major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2024, the company reported approximately $17 billion in annual sales - close to 90% of which were in the Americas - 44,000 employees, and 40 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com.

This role in summary

Whirlpool is looking for qualified candidates for an Entry level role Senior Representative, Technician. This is a 5 days a week onsite role at our St. Joseph Tech Center in MI.

Senior Representative Laboratory Technician will conduct testing on Whirlpool appliances and provide data and analysis of testing to engineering teams.

Your responsibilities will include

• Provide product and component testing, analysis, and problem solving while developing and applying a strong understanding of appliance operations and lab procedures.
• Take a role in developing, executing, and documenting new test procedures, gathering knowledge through test results and applying that information to analyze problems for root cause.
• Maintain a strong communication link to the supervisor and related departments.
• High School Diploma or GED
• 2+ years of test laboratory or technician experience

Preferred skills and experiences

• Associates Degree in Electrical, Electronics, Sciences or a Technical Institute/Trade School technical certificate
• 2+ years Whirlpool test laboratory experience
• Previous knowledge and work with applicable appliances
• Communicating results with recommendations
• Continuous Improvement and 5S mindset
• Strong verbal and written communication skills
• Experience with personal computers, Google suite or Microsoft Office

What we offer

Generous benefits package, Whirlpool employee discount, fitness & educational reimbursement programs, kitchenettes, and more! Saint Joseph/Benton Harbor locations: Beautiful, recently renovated office space, free coffee, biking/walking trails, and access to The Eddy - Early Childhood Center (depending upon availability - additional costs required).

Additional information

Whirlpool’s Ways of Working

Our goal is to provide an environment that helps you bring your best to Whirlpool every day.We offer flexibility and industry-leading time-off benefits that will help you balance what’s important at work and at home, including:

• Always On Flexibility - You will have the autonomy to manage personal, family, and outside-of-work commitments as needed.
• Sabbatical - Four weeks paid leave after every five years of service.

Connect with us and learn more about Whirlpool Corporation

See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube.

Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.