Senior Rentals Customer Service Specialist

Enterprise Holdings; Honolulu (HI); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Employee discount

Retirement savings plan

Extended Health Benefits

Training and development

Job summary

Enterprise Mobility is hiring for part-time Customer Assistance Representative Senior roles at Waikiki locations. The position offers a starting rate of $19.11 per hour for a 20–29 hour workweek, with two schedule options. A robust benefits package includes employee discounts and health benefits.

Responsibilities cover reservations, customer service, and backend support. Two schedules are available, Monday through Friday with shifts starting at 6:00 AM, and Fridays/Saturdays off depending on the

Qualifications

• Must be at least 18 years old.
• Valid driver's license with limited moving violations.
• No drug or alcohol related conviction in recent years.
• Authorized to work in the United States without sponsorship.
• Available to work 30–39 hours per week based on business needs.

Responsibilities

• Take incoming calls for reservations, rate quotes and general questions.
• Manage outgoing calls for callbacks, A/Rs and other assigned calls.
• Provide high level customer service in person and over the phone.
• Greet customers in a friendly and timely manner.
• Assist with rental condition assessment upon return.
• Process returns, check-ins and exit kiosk transactions.
• Market the company while assisting customers and ensuring safe drop-offs.
• Explain rental terms, features and other services; upsell protection products.
• Notify management of vehicle issues and needed maintenance.
• Perform basic cleaning and administrative tasks including billing and reports.

Job description

Enterprise Mobility is hiring for part-time Customer Assistance Representative Senior roles at Waikiki locations. The position offers a starting rate of $19.11 per hour for a 20–29 hour workweek, with two schedule options. A robust benefits package includes employee discounts and health benefits.

Responsibilities cover reservations, customer service, and backend support. Two schedules are available, Monday through Friday with shifts starting at 6:00 AM, and Fridays/Saturdays off depending on the