Senior Remote TX Digital Product Enablement Analyst

First Citizens; Raleigh, Austin (NC, TX); Remote; USD 90,000 - 130,000; Full time

Job summary

First Citizens Bank is seeking a remote analytics professional to support complex analytical initiatives across the digital product lifecycle. You will evaluate product performance, operating models, and adoption outcomes to translate insights into actionable recommendations that improve scalability and value realization.

The role involves delivering enablement and change strategies, assessing readiness, and working with Product, Technology, and Business stakeholders to drive data-driven

Qualifications

• Bachelor's Degree with 2 years' experience OR High School Diploma or GED/Equivalent with 6 years' experience in digital product enablement, product operations, business or data analysis, agile delivery, or related professional consulting work.

Responsibilities

• Delivery Enablement (Build) – assess delivery performance, operating models and risks; analyze sprint, release, and throughput metrics; recommend standards and tooling improvements.
• Portfolio Management (Measure, Manage & Prioritize) – analyze capacity, prioritization and dependencies; provide insights for roadmap and investment decisions.
• Go To Market & Commercialization (Launch & Grow) – lead analytics for launch readiness and post-launch reviews; evaluate adoption and growth metrics; suggest adjustments.
• Implementation & Change Enablement (Land the Change) – design change enablement approaches; assess training effectiveness and readiness metrics; identify mitigation strategies.
• Operations & Service Enablement (Operate & Support) – analyze readiness, incident trends, and support model effectiveness; suggest improvements.
• Stakeholder Engagement – partner with Product, Technology and Business; present findings and recommendations to leaders.

Skills

Advanced product and portfolio分析

Enablement and operating model优化

Education

Bachelor's Degree or higher with 2+ years experience OR High School/GED with 6+ years experience in digital product enablement

Job description

First Citizens Bank is seeking a remote analytics professional to support complex analytical initiatives across the digital product lifecycle. You will evaluate product performance, operating models, and adoption outcomes to translate insights into actionable recommendations that improve scalability and value realization.

The role involves delivering enablement and change strategies, assessing readiness, and working with Product, Technology, and Business stakeholders to drive data-driven