Senior Remote Full-Stack Engineer, Production Systems

Syms Strategic Group, LLC (SSG)

United States

Remote

USD 85,000 - 117,000

Full time

6 days ago

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Job summary

Syms Strategic Group (SSG) is seeking a talented Full Stack Developer (Production) for a remote, 100% U.S.-based role within the Veterans Affairs department. The position requires 8+ years in systems engineering and strong cloud, security, and CI/CD expertise across AWS/Azure, Linux/Windows, scripting, IaC, and on-call production support.

Applicants must have US citizenship and a Public Trust (MBI) clearance eligibility.

Qualifications

8+ years of experience in systems engineering or a related field, particularly in production environments.
3+ years of experience with SQL queries and monitoring.

Responsibilities

Perform high-level, day-to-day operational support of complex application cloud systems.
Develop solutions to routine technical problems of limited scope.
Follow standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
Detect, isolate, document, report, and resolve system outages or problems encountered during operations of the scientific workstations, including diagnostic data collection and recovery activities.
Accurately document problems in logging and discrepancy reporting tools.
Work directly with the customer in day-to-day activities.
Respond to user calls regarding hardware and software problems, escalating when required.
Communicate status of key problem statuses to users and senior management.
Perform maintenance/installation of computing infrastructure.
Implement continuous improvement through IT systems or procedures.
Maintain inventory of system assets.
Ensure compliance with VA standards and security policies.
Provide documentation, training, and additional duties as assigned.