Senior Reliability & Maintainability Engineer

Shield AI; Dallas (TX); On-site; USD 117,000 - 176,000; Full time

Job summary

Shield AI seeks a Reliability and Maintainability Engineer to lead investigations into V-BAT field failures and complex hardware issues. You will drive root-cause analyses, corrective actions, and verification activities, coordinating with Product Engineering, Quality, Manufacturing, and Fleet Support to ensure issues are contained and prevented from recurring.

The role requires deep analytical skills, experience with structured problem solving (FRACAS, 8D, FMEA/FMECA), and the ability to

Qualifications

• Experience leading reliability investigations for field failures and complex hardware.
• Proven ability to conduct RCCA, FRACAS, 8D, FMEA/FMECA methods.
• Ability to analyze logs, maintenance data, and field reports to identify failure modes.
• Strong written and verbal communication for leadership-level summaries.
• Ability to work across multiple functions to drive corrective actions.

Responsibilities

• Lead engineering investigations for V-BAT field failures, repeat defects, reliability issues, maintainability issues, and complex technical escalations.
• Drive Root Cause and Corrective Action investigations for fielded V-BAT issues, including containment, root cause identification, corrective action planning, verification, and closure.
• Reproduce and analyze field issues using logs, returned hardware, test data, maintenance records, operational context, configuration data, environmental conditions, and customer-reported symptoms.
• Partner with Fleet Support Engineers, Product Engineering, Quality, Manufacturing, Reliability Data Engineering, Supply Chain, and Operations to investigate and resolve fielded system issues.
• Determine whether issues are caused by design, manufacturing, supplier quality, configuration, software, operator use, environmental exposure, maintenance practices, documentation gaps, or system integration effects.

Skills

Root Cause Analysis

System-level thinking

Technical investigations

Cross-functional collaboration

Education

Bachelor’s degree in Engineering or equivalent

Tools

FRACAS

Weibull analysis

Job description

Shield AI seeks a Reliability and Maintainability Engineer to lead investigations into V-BAT field failures and complex hardware issues. You will drive root-cause analyses, corrective actions, and verification activities, coordinating with Product Engineering, Quality, Manufacturing, and Fleet Support to ensure issues are contained and prevented from recurring.

The role requires deep analytical skills, experience with structured problem solving (FRACAS, 8D, FMEA/FMECA), and the ability to