Senior Release Manager

Collabera; Charlotte (NC); Hybrid; USD 83,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Long-term disability insurance

Short-term disability insurance

Paid parking/public transportation

Paid time off

Paid sick time

Paid vacation time

Paid parental leave

Paid holidays annually

Job summary

Collabera in Charlotte, NC is seeking an experienced Release Manager to lead enterprise transformation projects, modernize legacy release processes, and drive automation initiatives across IT. The role requires strong governance, KPIs, and the ability to influence stakeholders at all levels in a hybrid onsite setting.

Candidates should have 7–8+ years in release management and ITSM, with hands-on experience using ServiceNow, JIRA, and Cutover, and a track record of guiding distributed teams

Qualifications

• 7-8+ years of experience in Release Management, IT Service Management.
• Led enterprise transformation initiatives, modernizing legacy release processes.
• Implemented release automation strategies for tracking and reporting.
• Exceptional communication and executive presence, with the ability to influence at all organizational levels.
• Strong governance, documentation, and change management discipline.
• Proven ability to drive alignment and execution across distributed teams without direct authority.
• Experience defining KPIs/metrics to measure release performance and continuous improvement.

Skills

Release Management

IT Service Management

Executive communication

Governance

Release automation

KPIs/metrics

ServiceNow

JIRA

Cutover

Cloud architectures

Leadership

Tools

ServiceNow

JIRA

Cutover

Job description

Location:Charlotte, NC- Hybrid onsite 4 days

Pay Range: $60- $65

Required Skills

• 7-8+ years of experience in Release Management, IT Service Management
• Proven experience leading enterprise transformation initiatives, particularly modernizing legacy release processes
  Demonstrated success implementing release automation strategies for tracking and reporting
  Exceptional communication and executive presence, with the ability to influence at all organizational levels
  Strong process discipline with expertise in documentation, governance, and change management
  Proven ability to drive alignment and execution across distributed teams without direct authority
  Experience defining KPIs/metrics to measure release performance and continuous improvement
• Experience with enterprise tooling (e.g., ServiceNow, JIRA, Cutover)
  Experience leading transformation from monolithic/legacy systems to modern, cloud-enabled architectures

Desired Skills

• Experience in Financial/Banking clients
• ITIL certification or equivalent experience in ITSM best practices
  

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually - as applicable.