Release Manager (Charlotte or Chandler)

Experis-US; Charlotte (NC); Hybrid; USD 83,000 - 88,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Weekly Pay

Job summary

Enterprise Technology & Global Payments Solutions is seeking a Senior Release Manager in Charlotte, NC or Chandler, AZ. This hybrid role requires four days onsite and focuses on transforming release practices into an automated, scalable operating model for Global Payments Technology.

You will define an enterprise roadmap, govern releases, manage dependencies, and mentor delivery teams while coordinating with CIO, engineering, operations, and business stakeholders to ensure reliable cross-border

Qualifications

• 8+ years of experience in Release Management or ITSM within large, complex organizations.
• Proven experience designing enterprise release management frameworks and leading transformations.
• Strong Global Payments Solutions Technology knowledge, including integration patterns.
• Experience implementing release automation and integrating release processes into CI/CD pipelines.
• Excellent written and verbal communication with ability to influence at all levels.

Responsibilities

• Lead the transformation of release management into a modern, automated, scalable operating model.
• Define and execute a roadmap to standardize release planning, readiness, deployment, and post-release validation.
• Design and implement LOB-wide release management processes aligned to the target state.
• Manage dependencies, integrations, and release risk across cross-border systems and critical payment flow.
• Establish governance with milestone tracking, controls, risk management, and metrics reporting.

Skills

Release Management

IT Service Management

CI/CD

Stakeholder Communication

Governance

Automation

Change Enablement

Global Payments Domain Knowledge

Job description

Our client, Enterprise Technology & Global Payments Solutions is seeking a Senior Release Manager (Charlotte or Chandler) to join their team.

As a Senior Release Manager (Charlotte or Chandler), you will be part of the Enterprise Transformation organization supporting Global Payments Solutions Technology. The ideal candidate will have a forward‑looking mindset, strong influence without direct authority, and a disciplined approach to governance and execution, which will align successfully in the organization.

Job Title: Senior Release Manager

Location: Charlotte, NC or Chandler, AZ (Hybrid -4 days onsite in office required)

Pay Range: $60 - $64/hr on W2

What’s the Job?

Lead the transformation of release management from legacy, fragmented, manual practices into a modern, automated, and scalable operating model.

Define and execute an enterprise roadmap to standardize release planning, readiness, deployment, and post‑release validation across legacy and modern technology stacks.

Design and implement LOB‑wide release management processes aligned to the target state, ensuring they are sustainable, measurable, and consistently applied.

Apply deep Global Payments domain expertise to manage complex dependencies, integrations, and release risk across cross‑border systems and critical payment flow.

Establish release governance with milestone tracking, controls, risk management, and metrics/reporting to drive continuous improvement.

What’s Needed?

8+ years of experience in Release Management, IT Service Management, or related disciplines within large, complex organizations.

Proven experience designing and implementing enterprise release management frameworks and leading transformation initiatives modernizing legacy release processes.

Strong domain knowledge of Global Payments Solutions Technology, including integration patterns and operational dependencies.

Demonstrated success implementing release automation strategies and integrating release processes into CI/CD pipelines and tooling ecosystems.

Exceptional written and verbal communication skills with the ability to influence at all organizational levels, including executive presence and change enablement.

What’s in it for me?

Opportunity to drive enterprise‑wide modernization of release management practices—turning complexity into a repeatable, risk‑aware system.

Ownership of governance, metrics, and continuous improvement that make delivery more transparent and dependable.

Chance to apply global payments expertise to coordinate cross‑border dependencies and critical release outcomes.

Ability to mentor release managers and delivery teams through playbooks, documentation, and training materials.

Collaboration across CIO organizations, engineering, operations, and business stakeholders to align teams around a standardized framework.

Benefits

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Weekly Pay