Senior Relationship Manager – Retirement Plans

MAP RETIREMENT USA LLC; Washington (District of Columbia); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k) with safe harbor contributions

Generous open PTO policy

Life insurance, FSA & HSA

Ongoing industry training and growth

Job summary

MAP Retirement USA LLC is a national TPA providing retirement plan administration and compliance services. The firm emphasizes a client-focused approach with ERISA expertise, support from plan consultants, and a growth-friendly environment.

As a Relationship Manager, you’ll own client relationships, guide complex plan matters, and collaborate across teams to ensure accurate, timely deliverables while developing your leadership capabilities within a dynamic national practice.

Qualifications

• 3+ years of experience in retirement plan administration or client services.
• Strong working knowledge of defined contribution plan compliance — ERISA, DOL, and IRS requirements.
• Proficiency with retirement plan platforms such as PensionPro, Datair, FTW, or ASC.

Responsibilities

• Own the relationship for assigned clients and advisors; serve as main contact.
• Lead consultation calls with clients, auditors, and advisors on complex plan matters.
• Provide technical and compliance guidance with confidence and clarity.
• Oversee deliverables and deadlines for annual plan compliance across a dynamic book of business.
• Collaborate with actuaries, plan consultants, and internal teams on plan design and compliance questions.

Skills

Exceptional communication

Client relationship management

Book of business management

Collaborative mindset

Tools

PensionPro

Datair

FTW

ASC

Job description

MAP Retirement USA LLC is a national TPA providing retirement plan administration and compliance services. The firm emphasizes a client-focused approach with ERISA expertise, support from plan consultants, and a growth-friendly environment.

As a Relationship Manager, you’ll own client relationships, guide complex plan matters, and collaborate across teams to ensure accurate, timely deliverables while developing your leadership capabilities within a dynamic national practice.