Senior Relationship Manager

Univest Financial Corporation; Allentown (Lehigh County); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health Insurance

401k Match

PTO 25 days

Short Term Disability

Holiday pay

Commissions

Life Insurance

Tuition Reimbursement

Wellness Program

Loan Discounts

Professional Development

Job summary

Univest, based in the Lehigh Valley, is seeking a Senior Commercial Relationship Manager to lead client relationships with local business owners and deliver tailored financial solutions. The role focuses on growing a commercial portfolio, cross-selling bank services, and guiding loan underwriting processes.

You will engage with community organizations to raise Univest’s local footprint and may supervise non-sales staff.

Qualifications

• Excellent social and communication skills.
• Customer-focused with strong knowledge of credit banking and investment products & processes.
• Ability to cross-sell products along with proven sales and product expertise with business clients.
• Strong organization in managing a commercial lending portfolio including loan origination and portfolio management.
• Self-reliantly assess customer’s financial information to ascertain repayment capacity and collateral coverage.
• Maintains composure in high-pressure situations and can coach staff.

Responsibilities

• Relationship management of a commercial portfolio including the formulation and implementation of a plan for portfolio growth.
• Build trusted, capable relationships with clients by providing financial solutions for life.
• Cross-sell other bank services by partnering with other areas of the bank to enhance the overall marketing effort.
• Manage relationships and submit loan requests for underwriting and approval. Gather pre-closing requirements and review loan documentation.
• Develop new prospects and obtain new clients for Univest.
• Establish and negotiate terms under which credit will be extended to qualified customers including interest rate and collateral requirements.
• Increase visibility in the bank’s sales and marketing area by participating in business service and other non-profit community organizations.
• Potential supervisory duties of non-sales roles and coaching staff.

Skills

Communication

Relationship-building

Goal orientation

Portfolio management

Credit banking knowledge

Negotiation

Staff coaching

Performance evaluations

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

OneNote

PowerPoint

SharePoint

Job description

Overview

At Univest, we’re passionate about building lasting relationships and helping businesses thrive, and we’re excited to grow our presence in the Lehigh Valley. We’re looking for an experienced Senior Commercial Relationship Manager who enjoys connecting with local business owners, developing meaningful partnerships, and delivering financial solutions that make a real impact. If you’re a relationship-driven banking professional who is ready to help expand Univest’s reach and support the growth of businesses across the Lehigh Valley, we’d love to connect with you.

Responsibilities

Relationship management of a commercial portfolio including the formulation and implementation of a plan for portfolio growth.

Ultimately, the relationship manager will be expected to build a trusted, capable, and assured relationship with clients by having the capability and authority to provide financial solutions for life.

Cross-sell other bank services by partnering with other areas of the bank to enhance the overall marketing effort of the corporation.

Manage relationships and submit loan requests for underwriting and approval. Gather all pre-closing requirements, review commercial loan documentation, and attend loan settlements.

Accountable for developing new prospects and obtaining new clients for Univest.

Establish and negotiate within loan policy and procedure the terms under which credit will be extended to qualified customers including interest rate repayment method and collateral requirements.

Increase visibility in the bank’s sales and marketing area by participating in business service and other non-profit community organizations.

Potential supervisory duties of non-sales roles. Accountable for coaching and developing a staff.

Qualifications

Communication/Relationship-Builder: Excellent social and communication skills. Customer-focused with strong knowledge of credit banking and investment products & processes. Ability to effectively communicate across all levels of the organization.

Goal-Oriented: Ability to cross-sell products along with proven sales and product expertise with business clients. Excellent negotiation skills and ability to negotiate within Commercial Lending Policy.

Relationship-Management: Strong organization in managing a commercial lending portfolio including loan origination and portfolio management. Manage risk within portfolio including loan risk ratings and loan pricing.

Financial evaluation: Ability to self-reliantly assess customer’s financial information to ascertain repayment capacity, collateral coverage, and strength of balance sheet. Assuredly create a finance offering based on financial performance and customer’s request.

Self-Management: Maintains composure in high-pressure situations. Ability to handle most problems/exceptions in a self-reliant manner. Strong community involvement in geographic area.

Guidance: Ability to align goals for performance with the vision of the organization and monitor productivity. Develop employees through coaching using positive and constructive feedback. Conduct timely performance evaluations.

Bachelor’s degree and/or equivalent experience in related area.

Software Proficiency: Microsoft Office specifically Word Excel Outlook OneNote PowerPoint and SharePoint.

Wage Range

The salary for this position starts from $100,000+

Benefits Overview

• Health Insurance: Medical, dental and vision coverage (single or family; begins the first of the month following start date)
• Retirement Plan: Participation in 401(k) plan with up to a 3% employer match after 6 months of employment
• Paid Time Off (PTO): 25 days annually
• Short Term Disability: 12 weeks of sick time with a doctors note after 6 months of service
• Holiday Time Off: 11 paid holidays
• Commissions: paid quarterly based on individual and team production
• We offer company paid life insurance: as well as other supplemental insurances
• Tuition reimbursement
• Employee Wellness programs: including fitness club discounts and fitness tracker discounts/ annual reimbursement
• Discounts: on loan products
• Professional development trainings

An Equal Opportunity Employer. Univest does not discriminate against any applicant for employment because of race, color, religion, religious creed, ancestry, national origin, age, sex, disability or protected veteran status.