Senior Relationship Banker — Personal & Small Business

Bank of America; Firestone Park (CA); On-site; USD 54,000 - 68,000; Full time

Job summary

Bank of America is seeking a customer-focused professional in Walnut Park, CA to uncover personal banking needs and connect clients with the right solutions. The role emphasizes building relationships, educating clients, and guiding them through banking products with a strong service mindset.

The position requires at least one year of sales experience, good communication, and the ability to work weekends and extended hours in a regulated environment. 40-hour workweek with in-office duties.

Qualifications

• Minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment
• Enthusiastic, motivated self-starter focused on results and client interests
• Commissioned notary or able to obtain notary commission within a few months

Responsibilities

• Build and deepen client relationships by uncovering financial needs and recommending best products and solutions
• Respond to customer inquiries with customized solutions
• Introduce and fulfill banking products (checking, savings, cards, CDs, IRAs, loans)
• Refer clients to licensed partners for specialized needs and opportunities
• Quote rates, terms and programs for banking solutions
• Manage risk in every transaction using available tools
• Educate and train clients on self-service transactions and digital tools
• Open accounts and perform daily banking activities compliant with regulations

Skills

Active Listening

Sales experience

Relationship building

Communication skills

Problem solving

Time management

Education

High School Diploma or equivalent

Job description

Bank of America is seeking a customer-focused professional in Walnut Park, CA to uncover personal banking needs and connect clients with the right solutions. The role emphasizes building relationships, educating clients, and guiding them through banking products with a strong service mindset.

The position requires at least one year of sales experience, good communication, and the ability to work weekends and extended hours in a regulated environment. 40-hour workweek with in-office duties.