Senior Relationship Banker: Digital-First Banking

U.S. Bank; Lake Geneva (WI); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

Parental leave

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in Lake Geneva, WI is seeking a Sr Relationship Banker to build trusted relationships with customers through in-person, by-appointment, and virtual interactions.

You will assess banking needs, educate clients on deposit and loan options, and guide them toward digital self-service tools while delivering an exceptional client experience. The role requires NMLS registration and a high school diploma, with five+ years in retail banking or equivalent training.

Qualifications

• High school diploma or equivalent.
• Typically has five or more years of job-related, retail banking experience or a combination of experience and commensurate training.
• Strong ability to build and foster client relationships through proactive outreach.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for clients based on needs by effectively engaging and communicating with clients.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service technologies to meet financial needs.
• Collaborates with branch team members to best serve clients.

Skills

Relationship building

Communication skills

Customer service

Sales experience

Digital banking

Industry knowledge

Needs assessment

Education

High school diploma

Job description

U.S. Bank in Lake Geneva, WI is seeking a Sr Relationship Banker to build trusted relationships with customers through in-person, by-appointment, and virtual interactions.

You will assess banking needs, educate clients on deposit and loan options, and guide them toward digital self-service tools while delivering an exceptional client experience. The role requires NMLS registration and a high school diploma, with five+ years in retail banking or equivalent training.