Senior Relationship Banker

FNB Corporation; State College (Centre County); On-site; USD 50,000 - 68,000; Full time

Job summary

FNB Corporation in State College, PA seeks a Senior Relationship Banker to lead student and faculty banking activities at Penn State partnerships. You will handle high-volume onboarding, digital banking support, and ongoing servicing with a focus on cross-selling and referrals.

Responsibilities include managing workflow, conducting on-campus financial literacy events, and ensuring compliance while delivering a first-class customer experience.

Qualifications

• High school diploma or GED.
• 1 year of related banking experience.
• Excellent customer service and communication skills.
• Strong organizational, analytical and interpersonal abilities.
• Proficiency with MS Word, Excel, PowerPoint at basic/intermediate levels.
• Knowledge of banking policies, consumer products and services.
• Sales and customer service experience.
• NMLS Licensing knowledge preferred.

Responsibilities

• Promotes the sales process through leads, outbound calls, greeting customers, and identifying needs.
• Make recommendations for cross-selling bank products and services.
• Input referrals and maintain data quality using branch technology.
• Oversee daily sales activity and pre-shift huddles, monitor sales results.
• Perform branch operational duties and ensure policy compliance.
• Be a risk manager by following FNB risk practices and regulatory guidelines.
• Support Penn State partnerships with lending, retirement, and wealth referrals.

Skills

Customer service

Communication skills

Organizational skills

Analytical skills

Interpersonal skills

MS Word basic

MS Excel intermediate

MS PowerPoint basic

Banking policies knowledge

Sales and cross-selling

Education

High School diploma or GED

Tools

Branch banking software

CRM systems

Job description

## Senior Relationship BankerApply: State College, PA: Full time: Posted Today: 2026-02394## Primary Office Location:366 East College Avenue. State College, Pennsylvania. 16801.## **Join our team. Make a difference - for us and for your future.*** Serve as a key leader creating a first-class experience for students, faculty, and staff related to the Penn State University banking partnership* Provide hands‐on oversight of elevated transaction volumes and peak student onboarding periods* Lead high‐volume student account onboarding, digital banking support, and ongoing servicing needs* Drive revenue growth through cross‐sell and relationship expansion among Penn State University students, faculty, and staff* Steward Penn State University faculty and staff relationships by coordinating lending, retirement, and wealth management referrals* Mitigate operational and compliance risk by proactively managing workflow, staffing, and service levels* Facilitate financial literacy initiatives, on‐campus workshops, and Penn State‐affiliated community engagement activities**Position Title:** Senior Relationship Banker **Business Unit:** Retail**Reports to:** Varies Based on Assignment**Position Overview:**This position is primarily responsible for the execution of traditional consumer banking asks of retail banking customers. The incumbent is responsible for the execution of branch leads according to consumer bank standards, successful execution of all customer transaction requests, and effective conversion of transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, strategies, programs, and Core Values. The incumbent may be required to work at various locations within the market.**Primary Responsibilities:**Promotes the sales process through leveraging sales leads, outbound calling, greeting customers, and identifying customer service and product needs. Make appropriate recommendations in the selling and cross-selling of Bank products and services. Identifies and achieves individual weekly sales goals set by the Branch Manager. Incorporate FNB digital products & services into customer interactions. Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards. Assists with the management of daily sales activity, assisting with pre-shift sales huddles, and monitoring and measuring sales results.Completes operational duties of branch as assigned by scheduling work, providing direction, monitoring workflow, maintaining supplies, opening and closing the office, ordering and managing vault cash, and ensure all tasks performed adhere to the current policy and procedures.Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.Performs other related duties and projects as assigned.All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.**Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:**High School or GED **Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:**1 **Skills Required to Perform the Primary Responsibilities of this Position:**Excellent customer service skills Excellent communication skills, both written and verbal Excellent organizational, analytical and interpersonal skills Detail-oriented Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Intermediate Level MS PowerPoint - Basic Level Experience in a related position. Knowledge of banking policies, procedures consumer products and services. Sales and customer service skills. **Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:**Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required. **Physical Requirements or Work Conditions Beyond Traditional Office Work:**N/A