Relationship Banker

FNB Corporation; Scranton (Lackawanna County); Presencial; USD 35.000 - 45.000; Jornada completa

Descripción de la vacante

F.N.B. Corporation in Scranton, PA seeks a Relationship Banker to develop customer relationships and streamline everyday banking needs.

The role focuses on greeting customers, identifying service and product needs, cross-selling bank services, and meeting weekly sales goals while leveraging digital tools. Strong communication and data-entry accuracy are essential.

Formación

• High School or GED required.
• 0 years of related experience required.
• Excellent customer service and communication skills.
• Strong organizational, analytical and interpersonal abilities.
• Detail-oriented; able to use a PC and job-related software.
• Knowledge of banking policies, consumer products and services.
• Sales and customer service skills.
• Licensure/Certifications: Nationwide Mortgage Licensing System and Registry preferred but may be required.

Responsabilidades

• Promotes the sales process through greeting customers and identifying service and product needs.
• Make recommendations in selling and cross-selling of Bank products and services.
• Identifies and achieves weekly sales/referral goals set by the Branch Manager.
• Incorporates FNB digital products into customer interactions.
• Input and maintain data quality for referrals, customers, and applicants.
• Perform routine teller transactions and other operational tasks.
• Support risk management and comply with company policies and procedures.

Conocimientos

Excellent customer service

Excellent communication

Interpersonal skills

Detail-oriented

PC & software use

MS Word

MS Excel

MS PowerPoint

Experience in related position

Educación

High School or GED

Herramientas

MS Word - Basic Level

MS Excel - Intermediate Level

MS PowerPoint - Basic Level

Descripción del empleo

## Relationship BankerApply: Scranton, PA: Full time: Posted Today: 2026-02352## Primary Office Location:601 W. Lackawanna Avenue. Scranton, Pennsylvania. 18504.## **Join our team. Make a difference - for us and for your future.****\\*\\*Please note: for this role, bilingual (Spanish) is strongly preferred\\*\\*****Position Title:** Relationship Banker**Business Unit:** Retail**Reports to:** Varies Based on Assignment **Position Overview:**This position is expected to develop proficiency of basic consumer banking transactions, account servicing, and lending. The incumbent is responsible for the execution of branch leads at the direction of the Manager, consistent execution of all customer transaction requests, and identification of opportunities to convert transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values. The incumbent may be required to work at various locations within the market.**Primary Responsibilities:**Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling. Make appropriate recommendations in the selling and cross-selling of Bank products and services. Identifies and achieves individual weekly sales/referral goals set by the Branch Manager. Incorporate FNB digital products and services into customer interactions. Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards. Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. **Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:**High School or GED **Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:**0 **Skills Required to Perform the Primary Responsibilities of this Position:**Excellent customer service skills Excellent communication skills, both written and verbal Excellent organizational, analytical and interpersonal skills Detail-oriented Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Intermediate Level MS PowerPoint - Basic Level Experience in a related position.Knowledge of banking policies, procedures consumer products and services.Sales and customer service skills. **Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:**Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required. **Physical Requirements or Work Conditions Beyond Traditional Office Work:**May require overnight travel for training purposes, particularly during onboarding.