Senior Registered Client Service Associate (Series 7 & 63 Required) (Remote)

Lensa; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

Raymond James, un leader dans le secteur des services financiers depuis plus de 60 ans, recherche un Senior Registered Client Service Associate à distance. Ce rôle consiste à offrir un soutien administratif de haute qualité aux conseillers financiers, clients et personnel de bureau, avec la gestion des comptes clients et une excellente communication. Les candidats doivent être titulaires des licences nécessaires et avoir une expérience significative dans le secteur.

Qualifications

• 3 ans d'expérience dans le secteur financier.
• Licences Series 7 et 63 requises, avec certification dans tous les États.
• Une expérience en gestion des comptes clients est essentielle.

Responsibilities

• Agir en tant que liaison pour résoudre les problèmes de compte client.
• Exécuter des transactions basées sur des instructions verbales des clients.
• Maintenir des rapports hebdomadaires et suivre les tâches assignées.

Skills

Communication

Gestion du temps

Service client

Attention aux détails

Education

High School Diploma

Associates or Bachelor’s Degree (preferred)

Job description

Senior Registered Client Service Associate (Series 7 & 63 Required) (Remote)

Join to apply for the Senior Registered Client Service Associate (Series 7 & 63 Required) (Remote) role at Lensa.

Job Description

Job Summary

Celebrating over 60 years of excellence in the Financial Services industry, Raymond James is seeking a dynamic Registered Client Service Associate. The role involves providing high-quality administrative support to Financial Advisors, clients, and branch staff. The ideal candidate will have strong communication skills across multiple platforms and the ability to manage multiple tasks in a fast-paced environment. Join us and explore your career potential with Raymond James.

Essential Duties and Responsibilities

• Act as a liaison to research and resolve client account issues via phone, email, and online inquiries, ensuring resolution and communication.
• Determine the best method to resolve issues, ensuring client satisfaction and policy adherence.
• Follow up to confirm client satisfaction.
• Respond to inquiries about qualifications, instructions, or paperwork for various programs.
• Address operational policies and procedures inquiries and relay relevant policies.
• Coordinate with home office departments to resolve client account issues.
• Maintain weekly reports and track assigned tasks.
• Execute trades based on verbal client instructions.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities

• Basic office practices, procedures, and methods.
• Understanding of account types and industry operations.
• Proficiency with back-office systems.

• Organizational and time management skills for prioritizing and handling multiple tasks.
• Proficiency with standard office equipment, software applications, spreadsheets, and electronic communication.
• Attention to detail to meet quality standards.

• High level of customer service skills, maintaining professionalism and courtesy.
• Ability to establish effective working relationships at all organizational levels.
• Ability to organize, manage, and track multiple tasks in a dynamic environment.
• Effective oral and written communication skills.
• Constructive stress management and teamwork skills.

Educational/Previous Experience Requirements

• High School Diploma or equivalent, with 3 years of financial services experience.
• Associates or Bachelor’s Degree preferred but not required.

Licenses/Certifications

• SIE required unless exempted.
• Series 7 and 63 licenses required, with licensing in all 50 states.

Work Style

Remote work environment with less than 25% travel. Raymond James values professional growth, collaboration, accountability, and continuous improvement.

Our culture promotes diversity and inclusion, respecting the backgrounds and experiences of all associates. We are an equal opportunity employer.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industry: IT Services and IT Consulting