Senior Recovery Analyst I

CoxHealth; Springfield (MO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

Retirement with Employer Match

Job summary

CoxHealth is hiring a Senior Recovery Analyst I in Springfield, MO to manage complex adjustments and underpayments across multiple departments. You will process adjustment requests via email, reports, or the CORE claim adjudication system and mentor junior team members in the Claims Department.

The role requires a High School Diploma or equivalent and 3–5 years of related experience, with strong verbal and written communication and the ability to work independently and in teams.

Qualifications

• High School Diploma or equivalent required.
• 3–5 years related experience required.
• Excellent verbal and written communication skills.

Responsibilities

• Handle complex adjustments and correction of over/underpayments.
• Process adjustment requests via email, a report, or the CORE claim adjudication system.
• Mentor team members in the Claims Department.

Skills

Verbal & written communication

Independent work

Team collaboration

Self starter

Proficient with computers

Education

High School Diploma or Equivalent

Job description

Facility:

CoxHealth Plans: 3200 S National Ave, Springfield, Missouri, United States of America, 65807

Department:

1751 CHP Claims

Scheduled Weekly Hours:

40

Hours:

7:00 AM - 5:00 PM

Work Shift:

Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

• Named one of Modern Healthcare’s Best Places to work five times.
• Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.
• Acknowledged by Forbes as one of the Best Employers for New Grads.
• Healthcare Innovation’s Top Companies to Work for in Healthcare (2025).

Benefits

• Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)
• For a comprehensive list of benefits, please click here:Benefits | CoxHealth

Job Description:

The Senior Recovery Analyst I is responsible for complex adjustments. The Senior Recovery Analyst I is responsible for all over and underpayments received from multiple departments. Processes adjustment requests through e-mails, a report, or through the CORE claim adjudication system. The Senior Recovery Analyst I facilitates clinical high dollar audits with vendors. The Senior Recovery Analyst I will serve as a mentor to the team members of the Claims Department.Education: Required: High School Diploma or Equivalent Experience: Required: 3-5 Years Related Experience Skills: Excellent verbal and written communication skills. Able to work independently and collaboratively in teams. Self starter. Proficient in using computers and computer systems. Licensure/Certification/Registration: N/A