Senior Receptionist/Patient Scheduler (Part-Time), Rowan-Virtua Family Medicine (Various Locations)

Rowan University; Mount Laurel Township (NJ); On-site; Part time

Job summary

Rowan University seeks a Senior Receptionist/Patient Scheduler to manage clerical and scheduling tasks. The role involves greeting patients, scheduling appointments, and maintaining patient records, requiring strong customer service skills and at least one year of clerical experience. This part-time position offers flexible hours across various locations within the medical facility.

Qualifications

• Minimum of one year experience with receptionist and scheduling duties.
• Typing/word processing skills required.
• Excellent customer service skills are essential.

Responsibilities

• Greets patients and manages appointment schedules.
• Handles patient registration and maintains filing systems.
• Communicates patient information while adhering to confidentiality.

Skills

Customer Service

Typing/Word Processing

Education

Clerical experience in a medical office

Job description

Senior Receptionist/Patient Scheduler (Part-Time), Rowan-Virtua Family Medicine (Various Locations)

Senior Receptionist/Patient Scheduler (Part-Time), Rowan-Virtua Family Medicine (Various Locations)

2 days ago Be among the first 25 applicants

Summary

Under regular supervision, carries out receptionist and telephone answering functions, clinical appointment scheduling and clinical record filing. Provides general office clerical support.

Summary

Under regular supervision, carries out receptionist and telephone answering functions, clinical appointment scheduling and clinical record filing. Provides general office clerical support.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Greets patients and visitors in a prompt and courteous manner and facilitates adherence to schedule of appointments.
• Schedules/cancels/confirms patients’ appointments according to the criteria of the department. Provides accurate information such as directions, pre-visit instructions, insurance form requirements, etc.
• Registers patients completely and accurately, ensuring that pertinent data is obtained from patient and entered into computer system or updated as needed.
• Answers phone calls, takes accurate messages, and refers caller or message to appropriate party.
• As directed, communicates with various hospitals and physician offices regarding patient related information and documents. Provides information in accordance with patient confidentiality standards.
• Requisitions and returns patient charts on a daily basis.
• Maintains an accurate filing system to meet the needs of the department, following established guidelines. Ensures that charts, lab slips, x-ray reports, etc are filed and/or retrieved in a timely manner.
• Assists with billing procedures and forms as directed.
• Develops and maintains good customer relations skills consistent with the department’s guidelines.
• Understands and adheres to legacy Rowan’s compliance standards as they appear in the Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.
• Performs other duties as assigned.
  
  

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION And/or EXPERIENCE

At least one (1) year of clerical experience, preferably involving receptionist and scheduling duties in a medical office or clinical setting, required. Typing/word processing skills and excellent customer service skills required.

SALARY INFORMATION

Minimum hourly rate is $20.00/hour, Probationary Rate. After completion of a six-month probationary period, employee's pay will increase to the "Job Rate". Depending on experience, candidate may be hired at the "Job Rate" to start.

This is a Part-Time, Regular position, working 27 hours a week.

Notes

• The position location will be discussed during the interview.
• This position will remain open until filled.
• Interested applicants are encouraged to apply as soon as possible for prompt consideration. Review of applications will begin immediately and continue until a suitable candidate is selected.
• Only completed, online applications submitted will be considered.
• Candidates must be legally authorized to work in the US, and the university will not sponsor an applicant for a work visa for this position.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Administrative

• Industries

  Higher Education

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