SENIOR RECEPTIONIST

Compass Group Canada; New York (NY); On-site; USD 66,000 - 71,000; Full time

Job summary

A leading hospitality group seeks a Senior Receptionist to be the first point of contact in our corporate office. This role involves managing reception, supporting executives, and ensuring a professional environment for clients and visitors. Join a dynamic team where you can grow your career in a supportive atmosphere.

Benefits

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Qualifications

• Experience as a receptionist or in a service-oriented role.
• Ability to manage multiple tasks in a busy environment.
• Strong customer service focus.

Responsibilities

• Greet clients and manage check-in processes with discretion.
• Oversee reception staff and enforce service delivery standards.
• Assist with administrative tasks and office coordination.

Skills

Professionalism

Communication

Organizational skills

Job description

Salary:$32/Hr

Other Forms of Compensation:

What makes FLIK click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary

We are seeking a poised, experienced, and service-driven Senior Receptionist to join our dynamic corporate financial firm. As the first point of contact for clients, partners, and visitors, the Senior Receptionist plays a vital role in upholding our professional standards and delivering exceptional front-of-house service.In this high-visibility role, you will manage the reception area with efficiency and discretion, support executive-level coordination, and oversee junior reception staff to ensure seamless and professional experience for all who interact with our firm.

Greet high-level clients, partners, and visitors with professionalism and discretion, ensuring a welcoming and secure environment.
Manage client check-in processes and ensure conference rooms and hospitality areas are prepared for meetings.
Handle incoming calls and emails promptly and professionally, routing inquiries to appropriate departments or executives.
Administrative Leadership
Oversee front desk operations and enforce reception protocols, ensuring consistent service delivery aligned with company standards.
Train and mentor junior reception staff; provide performance feedback and ensure adherence to customer service best practices.
Coordinate and manage daily schedules for reception coverage, resolving any staffing gaps or workflow issues.

Office and Facilities Coordination
Serve as liaison between building management and office staff for maintenance requests, visitor access, and security protocols.
Maintain and reorder office supplies, ensure front-of-house areas are clean, organized, and stocked at all times.
Assist in the coordination of company events, internal meetings, and VIP visits.

Operational & Executive Support
Manage conference room scheduling and troubleshoot any technology issues in coordination with IT support.
Support executive assistants with administrative overflow including travel coordination, courier arrangements, and document handling.
Uphold confidentiality standards, especially when handling sensitive information related to clients or executive management.
Compliance & Record-Keeping
Maintain visitor logs, ID verification systems, and ensure compliance with company security policies.
Track and report on reception area performance metrics, including visitor satisfaction and service response times.

Apply to Flik today!

Flik is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Flik maintains a drug-free workplace.

Associates at Flik Hospitality are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Req ID: 1434370

Flik Hospitality Group

HILARIA KWAKUMEY

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