Senior RCM QA Specialist: Process Improvement & Compliance

NEXTGEN Healthcare; Atlanta (GA); On-site; USD 75,000 - 110,000; Full time

Job summary

NextGen Healthcare in Atlanta, GA is seeking a Sr. Specialist I, RCM Quality Assurance to support the QA program across multiple locations.

You will execute QA processes, analyze performance data, and identify trends to drive continuous improvement. Responsibilities include coordinating QA activities, supporting QA Manager, conducting QA reviews, monitoring SLA compliance, and collaborating with cross-functional teams to improve operations and ensure compliance.

Qualifications

• Know ledge of MS Office and audit/documentation systems.

Responsibilities

• Coordinate and execute Quality Assurance activities across locations.
• Analyze performance data and identify trends for continuous improvement.
• Support QA Manager with operational tasks and timely deliverables.
• Conduct QA reviews and recommend process improvements.
• Monitor program performance against SLAs and standards.
• Assist in action plans for performance improvements with QA leadership.
• Collaborate with cross-functional teams to improve operational outcomes.
• Communicate updates and SOP changes to stakeholders.

Skills

Analytical skills

Communication

Problem solving

Cross-functional collaboration

Influence without authority

Independent work

Deadline management

Education

Associate degree in Business Administration or related field

Tools

Audit systems

Microsoft Office

Job description

NextGen Healthcare in Atlanta, GA is seeking a Sr. Specialist I, RCM Quality Assurance to support the QA program across multiple locations.

You will execute QA processes, analyze performance data, and identify trends to drive continuous improvement. Responsibilities include coordinating QA activities, supporting QA Manager, conducting QA reviews, monitoring SLA compliance, and collaborating with cross-functional teams to improve operations and ensure compliance.