Senior RCM Leader, Client-Focused AR Operations

Omega Healthcare Management Services Pvt. Ltd.; United States; On-site; USD 120,000 - 170,000; Full time

Job summary

Omega Healthcare Management Services Pvt. Ltd. is seeking a Senior Manager, RCM to lead insurance follow-up operations for Omega clients, driving quality service and client satisfaction.

You will oversee team performance, workload management, and operational execution while partnering with clients to address challenges and deliver results. The ideal candidate brings strong AR leadership, a proven record of building and leading large onshore teams, and the ability to establish trusted

Qualifications

• Working knowledge of insurance claims processing, including Medicare processing.
• Bachelor's degree in business or a related field or a combination of relevant work experience and training including familiarity with Coding, CPT, Medical Terminology and Credentialing.
• At least 5+ years’ experience in hospital or physician insurance follow-up and resolution including 3 years in a supervisory role.

Responsibilities

• Maintain an adequately trained claims processing staff to handle current production goals within the department.
• Communicate daily with the end client to address operational concerns or issues and provide root cause analysis and next steps.
• Provide coaching and development daily through informal observation and formal monitoring; conduct daily coaching sessions and provide feedback.
• Ensure staff understands and follows processing procedures; coordinate with the Director on changes.
• Directly manages full onshore Operations team for the specified client, dedicated.
• Collaborate with offshore partners to ensure excellent client delivery across geographies.
• Manage direct reports: Managers/Supervisors for the client(s).
• Strategically manage expansion of the RCM business and maintain partnerships with clients.
• Perform duties in compliance with HIPAA and company policies.

Skills

AR leadership

Team leadership

Client relationship building

Coaching

HIPAA compliance

Education

Bachelor's degree in business or related field

Familiarity with Coding, CPT, Medical Terminology and Credentialing

Job description

Omega Healthcare Management Services Pvt. Ltd. is seeking a Senior Manager, RCM to lead insurance follow-up operations for Omega clients, driving quality service and client satisfaction.

You will oversee team performance, workload management, and operational execution while partnering with clients to address challenges and deliver results. The ideal candidate brings strong AR leadership, a proven record of building and leading large onshore teams, and the ability to establish trusted