Senior Quality Technician: Process & Root-Cause Leader

Gilson, Inc.; Madison (WI); On-site; USD 65,000 - 85,000; Full time

Job summary

Gilson, Inc. in Madison, WI seeks a Senior Quality Technician to ensure quality process engineering support and supplier quality collaboration for efficient workflows and continuous improvement.

The role emphasizes adherence to quality systems, problem solving, and corrective actions across production and testing environments. The successful candidate will perform audits, participate in calibration and ECO processes, and train team members while maintaining safety and documentation.

Qualifications

• Associates degree in Electronics Technology or related field; substitutions allowed for experience
• 5 years assembly and testing experience in light industrial electromechanical environment
• Familiarity with ISO 9001 quality systems
• Proficient with basic test instruments (DMM, oscilloscopes, calipers)
• Ability to read and interpret technical drawings and documents
• Strong problem solving and manufacturing troubleshooting skills
• Ability to lift up to 40 pounds
• Good teamwork and attendance discipline

Responsibilities

• Follow all Gilson Quality System requirements
• Assist with post-mortem reviews and corrective actions for product failures
• Diagnose problems using established troubleshooting methods for customer equipment and assemblies
• Lead root cause investigations and implement process improvements
• Train new quality technicians and operators on quality systems
• Assist with ECO processing, training, and document control
• Maintain non-conforming material database and summarize KPI data
• Complete first piece approvals for changed or re-sourced parts
• Identify and mitigate risk in all applicable work areas
• Organize yearly gage calibration across facilities
• Coordinate ISO internal process audits and close improvement actions
• Review and summarize open CARs and ensure timely closure
• Support CSR data gathering and activities
• Other duties as assigned

Skills

ISO 9001

8-D

Pareto

Gage R&R

Lean Manufacturing

DMM/Oscilloscope/Calipers

Electronic circuitry basics

Troubleshooting

Mechanical assembly

Technical drawings

Education

Associates Degree in Electronics Technology

Tools

MRP/ERP systems

Job description

Gilson, Inc. in Madison, WI seeks a Senior Quality Technician to ensure quality process engineering support and supplier quality collaboration for efficient workflows and continuous improvement.

The role emphasizes adherence to quality systems, problem solving, and corrective actions across production and testing environments. The successful candidate will perform audits, participate in calibration and ECO processes, and train team members while maintaining safety and documentation.