Senior Quality & Safety Program Lead

University of Rochester; City of Rochester (NY); On-site; USD 71,000 - 106,000; Full time

Job summary

The University of Rochester is seeking a professional to oversee quality and patient safety domains, ensuring compliance with federal and state regulations. You will coordinate with clinical departments, support regulatory surveys, and develop risk-reduction strategies and improvements.

Responsibilities include managing internal controls, drafting training programs, and communicating with leadership on quality and safety activities to uphold hospital policy and continuous improvement.

Qualifications

• Bachelor's degree and 5 years of relevant experience.
• Or equivalent combination of education and experience.

Responsibilities

• Develops and implements programs, policies, and practices to ensure that all departments are in compliance with organizational and governmental standards and makes recommendations for updates.
• Maintains compliance with all country-mandated regulatory requirements.
• Documents legal regulations that might affect the organization's policies and procedures.
• Develops and delivers training programs to enhance employee awareness and adherence to safety and quality standards.
• Maintains communications with leadership regarding quality and safety activities.
• Coordinates and conducts the assessment of internal controls to ensure compliance as required by regulatory commissions/authorities.
• Develops programs and processes to manage complaint cases brought to regulatory authorities and develops process improvements to avoid future complaints.

Education

Bachelor's degree

5 years relevant experience

Job description

The University of Rochester is seeking a professional to oversee quality and patient safety domains, ensuring compliance with federal and state regulations. You will coordinate with clinical departments, support regulatory surveys, and develop risk-reduction strategies and improvements.

Responsibilities include managing internal controls, drafting training programs, and communicating with leadership on quality and safety activities to uphold hospital policy and continuous improvement.