Senior Quality & Process Leader – Manufacturing

Top Workforce Solutions; Beverly (MA); On-site; USD 120,000 - 155,000; Full time

Job summary

Top Workforce Solutions is seeking an experienced Quality Manager to lead quality operations across manufacturing, customer quality, supplier quality, and continuous improvement initiatives in Beverly, Massachusetts.

Lead and develop Quality Engineers and Inspectors, maintain the QMS, support ISO 9001 and AS9100 certifications, manage customer concerns and 8D/CAPA processes, drive Lean Six Sigma programs, and partner with engineering, operations, supply chain, customers and suppliers to ensure

Qualifications

• 10+ years of quality engineering experience in a manufacturing environment.
• 5+ years of management or supervisory experience.
• Bachelor’s degree; Mechanical or Electrical Engineering preferred.
• Strong experience with ISO 9001, AS9100, 8D, CAPA, FMEA, Six Sigma, and Lean.
• Experience with Quality Management Systems and internal/external audits.
• Strong leadership, analytical, communication, and problem-solving skills.

Responsibilities

• Lead and develop Quality Engineers and Inspectors.
• Maintain and improve the Quality Management System (QMS) and support ISO 9001 and AS9100 certifications.
• Manage customer complaints, 8D, root-cause analysis, and CAPA.
• Support manufacturing quality, MRB activities, inspections, and corrective actions.
• Support NPI, Quality Plans, FMEA/risk assessments, and reliability activities.
• Manage supplier quality, including SCARs, audits, corrective actions, and first-article assessments.
• Conduct internal/process audits and monitor quality KPIs.
• Drive Lean, Six Sigma, and continuous improvement initiatives.
• Partner with engineering, operations, supply chain, customers, and suppliers to resolve quality issues.

Skills

Quality leadership

Root cause analysis

Lean Six Sigma

Quality metrics

Audit experience

Education

Bachelor's degree in Mechanical or Electrical Engineering

Tools

Minitab

Oracle

Microsoft Dynamics AX

Agile

Job description

Top Workforce Solutions is seeking an experienced Quality Manager to lead quality operations across manufacturing, customer quality, supplier quality, and continuous improvement initiatives in Beverly, Massachusetts.

Lead and develop Quality Engineers and Inspectors, maintain the QMS, support ISO 9001 and AS9100 certifications, manage customer concerns and 8D/CAPA processes, drive Lean Six Sigma programs, and partner with engineering, operations, supply chain, customers and suppliers to ensure