Senior Quality Operations Specialist

Cessna Aircraft Company; Fort Worth (TX); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

PTO

Vacation time

Holidays

Parental leave

Tuition reimbursement

Salary

Health insurance

On-site clinic

ERGs

Job summary

Bell Textron Fort Worth is seeking a Senior Quality Operations Specialist for the FAA Certified Repair Station. You will coordinate and validate repair station work to ensure compliance with Bell data, RSQM, QMS, and FAA regulations.

You will oversee documentation, revision control, training, databases, and internal audits (CASS); interface with FAA and management; and drive cross-functional collaboration with Engineering and Supplier Quality.

Qualifications

• Must have 4-year bachelor’s degree in a related field.
• 5+ years as a Quality professional in aerospace.
• Ability to read blueprints, specs, reports and certifications.

Responsibilities

• Serve as primary Quality liaison for the Fort Worth repair station, ensuring RSQM and FAA Part 145 compliance.
• Own documentation, records, revision control, RSQM and forms manuals; maintain training and capability listings.
• Administer and develop repair station training within Textron University; track training content and certifications.
• Provide technical guidance on documentation and FAA compliance; support investigations with records.
• Lead and support audits and internal surveillance (CASS); ensure RCCA effectiveness.
• Prepare documentation packages and findings summaries for audits and regulatory reviews.
• Coordinate with Engineering, Supplier Quality, Procurement and Aftermarket to report on performance and training.

Skills

FAA Part 21/145 familiarity

AS9100 audits

CASS auditing systems

RSQM management

Documentation & revision control

Audit execution & RCCA

Training development & administration

SAP

Enovia

Power BI

3DX

Catia 6

Microsoft Excel/Word/PowerPoint

Cross-functional leadership

Education

4-year Bachelor’s degree in Business Admin/Industrial Tech/Engineering

Tools

RSQM system

Job description

Job Description - Senior Quality Operations Specialist, FAA Certified Repair Station (344815)

Senior Quality Operations Specialist, FAA Certified Repair Station (

Job Number:

344815 )

We are developing the future of Army Aviation with the Bell MV-75, part of the US Army’s Future Vertical Lift (FVL) modernization effort. We are also developing the Bell 525 Relentless, and Bell's X-76, a High-Speed Vertical Take-Off and Landing (HSVTOL) program, a next generation stop-fold aircraft.

This role is onsite at Bells Fort Worth, TX Headquarters.

FAA Certified Repair Station Quality Operations

The Principal Quality Operations Specialist for the FAA Certified Repair Station is responsible for coordinating and validating all repair station work performed on Bell components to ensure compliance with Bell technical data, the Repair Station Quality Manual (RSQM), Quality Management System requirements, and FAA regulations.

This role oversees repair station documentation, revision control, training consistency, database accuracy, and formal audit compliance, including annual internal audits through the CASS system.

The position serves as a key interface between internal Bell Repair Station Operations, the FAA Flight District Standards Office (FSDO) and Bell Management.

The position reports to the Senior Manager Civil Certification and interfaces directly with the Bell Training Academy and Flight Research Center management and staff.

What you’ll be doing as a Quality Operations Specialist, FAA Certified Repair Station:

• Serve as the primary Quality liaison and point of contact for the Bell Fort Worth repair station, overseeing repair station capabilities and ensuring all work complies with the RSQM, Bell drawings/specifications, technical manuals, and FAA Part 145 requirements, as well as staying current on regulatory changes and their implementation.


• Own repair station documentation, records, and revision control by reviewing and validating incoming repair documentation (e.g., FAA Form 8130-3, teardown reports, inspections, test data, certifications, traceability), maintaining and revising the RSQM, Training Manual, and Forms Manual, and ensuring accurate, up-to-date capability listings, audits, documentation records, and personnel qualifications in the Repair Station Database and Roster.


• Administer and develop repair station training within Textron University, including creating, updating, assigning, and tracking training content related to procedures, documentation requirements, FAA regulations, RSQM updates, and Quality Operations processes, while ensuring all authorized personnel meet required training and certification standards.


• Provide Quality Operations support by furnishing technical guidance to area managers, supervisors, and inspectors on documentation and FAA compliance, and supporting Quality Ops, Engineering, and Supplier Quality investigations with repair station documentation, traceability records, and historical data.


• Lead and support audit and surveillance activities by conducting routine documentation audits and annual internal audits (CASS) of repair station work, capabilities, and personnel; ensuring compliance with RSQM, FAA, AS9100, recordkeeping and retention requirements; and validating effective, sustained RCCA for internal and external audit findings.


• Support external oversight and customer confidence by preparing documentation packages, revision histories, and findings summaries for formal repair station audits, FAA/EASA surveillance events, and customer compliance reviews.


• Drive cross-functional coordination by representing the repair station in reviews with Engineering, Supplier Quality, Procurement, and Aftermarket Services, providing updates on repair station performance, training compliance, audit results, RCCA effectiveness, regulatory risks, and supplying documentation trends, training data, audit findings, and RSQM revisions to support capability evaluations.


• 4-year bachelor’s degree (BS/BA) in Business Administration, Industrial Technology/Management, Engineering, or similar field.


• At least 5+ years’ experience as a Quality Professional in the aerospace industry, including experience with FAA 14 CFR Part 21 and 145 regulations, familiarity with RSQM structure, AS9100 audits, CASS auditing systems, FAA oversight activities, and broader regulatory frameworks (FAA/EASA/AS9100/AS9110).


• Ability to read and interpret blueprints, specifications, reports, procedures, and certifications; experience in detail and component manufacturing, metal and composite repairs, and component assembly; strong analytical and problem-solving skills with emphasis on traceability and recordkeeping accuracy.


• Experience with SAP, Enovia, Power BI, 3DX, Catia 6,plus strong computer skills including Microsoft Excel, Word, PowerPoint, and related applications.


• Demonstrated focus on Quality & Compliance, documentation and revision control, audit execution and RCCA validation, training development and administration, and Six Sigma Green Belt (or other Continuous Improvement) certification.


• Demonstrated leadership and strong interpersonal skills; ability to collaborate and influence across departments; comfort interacting with management, customers, and regulatory authorities; strength in technical interpretation and cross-functional communication.

NOTE: Bell/Textron Relocation Assistance is NOT available for this role.

What We Offer You in Return:

• You’ll be off every other Friday with our 9/80 work schedule


• 80 hours of Personal Time Off (PTO)


• 120 hours Vacation time


• 12-13 paid holidays per year


• 6 weeks parental leave


• On-site clinic, pharmacy, physical therapy, and licensed counselor


• Access to more than 11 Employee Resource Groups


• And so much more

It’s time to make your mark on the future of aviation. Join us on this mission, and let’s make history together.

We are on a journey to amplify innovation, cultivate purpose and bridge experiences by fostering a culture that is driven by unique perspectives, voices and values.

Skills You Bring To this Role:

• 4-year bachelor’s degree (BS/BA) in Business Administration, Industrial Technology/Management, Engineering, or similar field.


• At least 5+ years’ experience as a Quality Professional in the aerospace industry, including experience with FAA 14 CFR Part 21 and 145 regulations, familiarity with RSQM structure, AS9100 audits, CASS auditing systems, FAA oversight activities, and broader regulatory frameworks (FAA/EASA/AS9100/AS9110).


• Ability to read and interpret blueprints, specifications, reports, procedures, and certifications; experience in detail and component manufacturing, metal and composite repairs, and component assembly; strong analytical and problem-solving skills with emphasis on traceability and recordkeeping accuracy.


• Experience with SAP, Enovia, Power BI, 3DX, Catia 6,plus strong computer skills including Microsoft Excel, Word, PowerPoint, and related applications.


• Demonstrated focus on Quality & Compliance, documentation and revision control, audit execution and RCCA validation, training development and administration, and Six Sigma Green Belt (or other Continuous Improvement) certification.


• Demonstrated leadership and strong interpersonal skills; ability to collaborate and influence across departments; comfort interacting with management, customers, and regulatory authorities; strength in technical interpretation and cross-functional communication.

NOTE: Bell/Textron Relocation Assistance is NOT available for this role.

What We Offer You in Return:

• You’ll be off every other Friday with our 9/80 work schedule


• 80 hours of Personal Time Off (PTO)


• 120 hours Vacation time


• 12-13 paid holidays per year


• 6 weeks parental leave


• Tuition reimbursement


• Competitive salary


• Comprehensive health insurance


• On-site clinic, pharmacy, physical therapy, and licensed counselor


• Access to more than 11 Employee Resource Groups


• And so much more

It’s time to make your mark on the future of aviation. Join us on this mission, and let’s make history together.

We are on a journey to amplify innovation, cultivate purpose and bridge experiences by fostering a culture that is driven by unique perspectives, voices and values.

EEO Statement

Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.

This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). The ITAR/EAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee. Non-U.S. persons selected must meet eligibility requirements for access to export-restricted information.