Senior Quality Manager

Motorola Solutions Inc; Illinois; Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Incentive bonus plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off

Employee Stock Purchase Plan

Paid Parental & Family Leave

Job summary

Motorola Solutions is seeking a Senior Quality Manager in the Greater Chicago Area to lead the quality strategy across the product lifecycle. You will drive process quality, lifecycle performance, and governance, aligning KPIs with global deployment goals.

Ideal candidates have a Bachelor’s degree with 5+ years in quality management and Six Sigma certification, plus ISO 9001/CMMI experience. This role offers hybrid work and a path to impact safer communities.

Qualifications

• Bachelor’s degree and at least 5 years in quality management or systems integration.
• Strong quantitative analysis and data-driven decision-making capability.
• Experience with ISO 9001/CMMI; telecommunications industry a plus.

Responsibilities

• Enforce field deployment processes and verify process capability.
• Analyze lifecycle performance and implement improvements.
• Manage internal audits to ensure ISO 9001 compliance.
• Lead root cause analysis and CAPA for deployment quality issues.
• Drive continuous improvement using data-driven methods.

Skills

Quality management

Data analysis

Six Sigma Black Belt

Six Sigma Green Belt

CMQ/CMQ Auditor

ISO knowledge

Education

Bachelor’s Degree

5+ years quality experience

Tools

Statistical analysis tools

Job description

## Senior Quality ManagerApply: Greater Chicago Area: Full time: Posted Today: R70185## **Company Overview**At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.## **Department Overview**Supply Chain - Product Quality## Job Description**Scope of Role:*** Strategy: Define and execute a multi-year strategy across the entire product lifecycle, from design gate to aftermarket service.* Operations: Drive systemic improvements in key performance indicators (KPIs) related to product reliability, manufacturing yield, and operational efficiency across the global enterprise.* Collaboration: Partner with Systems Integration project stakeholders, international deployment teams, and business leadership to ensure quality metrics are aligned with and support business needs. **Core Responsibilities:*** Process Quality: Enforcement of field deployment processes and verification of process capability.* Lifecycle Performance: Ensure downstream impact from system deployments are analyzed and translated into applicable product and process improvements.* Compliance & Governance: Manage internal audit programs to ensure the International Systems Integration business adheres to Quality Management System (QMS), ISO 9001 standards, and regulatory requirements.* Issue Resolution: Lead root cause analysis and execute corrective/preventive actions (CAPA) for quality issues that impact project deployments.* Continuous Improvement: Drive a culture of operational excellence using data analysis and quality tools to eliminate waste and improve system deployment capabilities. **Additional Qualified Skills:*** Technical Expertise: Strong background in quantitative analysis and data science with the ability to comprehend, analyze, and interpret complex technical documents.* Certifications: Six Sigma Black Belt or Green Belt, ASQ Certified Manager of Quality (CMQ), or ASQ Certified Quality Auditor preferred.* Analytical Skills: Proficiency in data management methods and statistical analysis tools to support data-driven decision-making.* Leadership & Communication: Demonstrated ability to define strategic roadmaps, drive organizational change, and present complex technical strategies to leadership.* Industry Knowledge: Working knowledge of ISO 9001 and/or CMMI standards; prior experience in the telecommunications industry is a significant plus. Target Base Salary Range: $120,300 - $180,000 Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-MM4#LI-HYBRID## Basic Requirements* Education & Experience: Bachelor’s Degree and a minimum of 5 years of applicable experience in quality management or systems integration.## Travel RequirementsNone## Relocation ProvidedNone## Position TypeExperienced## Referral Payment PlanYes**Our U.S. Benefits include:*** Incentive Bonus Plans* Medical, Dental, Vision benefits* 401K with Company Match* 10 Paid Holidays* Generous Paid Time Off Packages* Employee Stock Purchase Plan* Paid Parental & Family Leave* and more!***EEO Statement***Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.