Senior Business Analyst- Oracle CPQ

Motorola Solutions; Chicago (IL); Hybrid; USD 140,000 - 150,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off

Job summary

Motorola Solutions is seeking a Senior IT Business Analyst specialized in Oracle CPQ to optimize the CPQ platform for the Sales organization. You will bridge business objectives with technical execution, map and streamline processes, and drive the Voice of the User into the CPQ roadmap.

You will lead discovery sessions, document requirements, support product configuration and pricing rules, and collaborate with UI/UX and IT teams to deliver a modern, intuitive quoting experience.

Qualifications

• 8+ years of IT professional work experience
• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field
• Good knowledge of the Lead-to-Cash (LTC) lifecycle and sales technology best practices
• Excellent communication and problem-solving skills

Responsibilities

• Map As-Is and To-Be processes to identify gaps in the seller experience and design optimized end-to-end workflows
• Lead discovery sessions with stakeholders to gather, analyze, and document functional requirements, user stories, and technical specifications
• Represent the Voice of the User to ensure the CPQ roadmap prioritizes high-impact features that improve sales efficiencies
• Define workflows of product configuration, pricing rules, guided selling, and approvals within the Oracle CPQ Cloud environment
• Partner with UI/UX and IT teams to enhance the user interface for the quoting tool
• Serve as a cross-functional liaison between Sales and IT to ensure solutions meet KPIs
• Lead User Acceptance Testing (UAT), develop test plans, and ensure requirements are met
• Facilitate platform adoption with training documentation and end-user support

Skills

Oracle CPQ

Agile/Scrum

Jira

UAT

Education

Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field

Tools

Jira

Job description

## Senior Business Analyst- Oracle CPQApply: Chicago, IL: Full time: Posted Yesterday: R69987## **Company Overview**At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.## **Department Overview**Motorola Solutions is a leading organization that is focused on delivering innovative solutions to our clients. It is a technology company focused on providing communication and security systems for public safety agencies and enterprises. As we continue to expand our digital offerings, we are looking for an experienced Senior Oracle CPQ Product Owner to join our team and help drive the next generation of our Configure, Price, and Quote (CPQ) platform.## Job DescriptionWe are looking for a Senior IT Business Analyst specializing in Oracle CPQ to drive the optimization of the platform. The primary objective of this role is to bridge the gap between business objectives and technical execution, ensuring a seamless \"Configure-Price-Quote\" experience for our sellers and the sales organization.The candidate will act as a consultant to our Sales and Product teams, identifying opportunities to streamline workflows, improve the Voice of the User, and continually optimize the Oracle CPQ platform for maximum efficiency and scalability. **Key Responsibilities*** Business Process Analysis: Map \"As-Is\" and \"To-Be\" processes to identify gaps in the seller experience and design optimized end-to-end workflows.* Requirements Management: Lead discovery sessions with stakeholders to gather, analyze, and document functional requirements, user stories, and technical specifications.* Product Roadmap Support: Represent the \"Voice of the User\" to ensure the CPQ roadmap prioritizes high-impact features that improve sales efficiencies.* System Configuration & Design: Support defining the workflows of product configuration, pricing rules, guided selling, and approval workflows within the Oracle CPQ Cloud environment.* UI/UX Optimization: Partner with the UI/UX and IT development teams to enhance the user interface, ensuring the quoting tool is intuitive and aligned with modern design standards.* Cross-Functional Liaison: Serve as a key point of contact between Sales and IT to ensure technical solutions meet business KPIs.* Testing & Quality Assurance: Lead User Acceptance Testing (UAT), develop comprehensive test plans, and ensure delivered solutions meet all functional and performance requirements.* Change Management: Facilitate platform adoption through the creation of training documentation and by providing functional support to end-users. **Requirement:*** Experience: 8+ years of IT professional work experience* Education: Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.* Domain Expertise: Good knowledge of the Lead-to-Cash (LTC) lifecycle and sales technology best practices.* Communication: Proven ability to translate complex technical concepts into clear business language for stakeholders at all levels.* Problem Solving: Experience using data and user feedback to drive continuous platform optimization.* Agile Experience: Proficiency with Agile/Scrum methodologies and project management tools like Jira. **Preferred Qualifications:*** Certification: Oracle CPQ Cloud Certified Professional. Target Base Salary Range: $140,000 USD - $150,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. ***Note: Candidates in Chicago are preferred.***#LI-MP2 #LI-HYBRD## Basic Requirements* Bachelor Degree with 8+ years of IT professional work experience* Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. ## Travel RequirementsUnder 10%## Relocation ProvidedNone## Position TypeExperienced## Referral Payment PlanNo**Our U.S. Benefits include:*** Incentive Bonus Plans* Medical, Dental, Vision benefits* 401K with Company Match* 10 Paid Holidays* Generous Paid Time Off Packages* Employee Stock Purchase Plan* Paid Parental & Family Leave* and more!***EEO Statement***Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.