Senior Quality Engineer - Nonconformance & Supplier Quality

Socket.dev; Everett (WA); On-site; USD 137,000 - 186,000; Full time

Job summary

Amazon is seeking a Sr. Quality Engineer to own the end-to-end non-conformance lifecycle for PCB and mechanical part receiving inspection, ensuring fast, accurate disposition and systemic improvements to protect satellite production schedules.

You will drive containment, corrective action, and supplier development, collaborating with design, manufacturing, and supply chain teams to prevent recurrence and improve throughput while upholding AS9100 and ISO standards.

Qualifications

• Bachelor's degree in Engineering, Quality, or related technical discipline.
• 5+ years of experience in quality engineering, manufacturing quality, or supplier quality within automotive, medical, aerospace, defense, or high-reliability hardware production.
• Experience managing non-conformances through the full lifecycle (identification, investigation, disposition, corrective action, closure)
• Experience with Material Review Board processes and material disposition decisions
• Experience with root cause analysis methodologies (8D, 5-Why, Fishbone, or equivalent)
• Experience with quality management systems (ISO 9001, AS9100, or equivalent)

Responsibilities

• Own the end-to-end QN lifecycle in SAP from identification, containment, root cause investigation, disposition, execution, through verified closure
• Exercise direct disposition authority (scrap, rework, no defect) and drive elevated dispositions (Use-As-Is, Repair) through the Material Review Board with cross-functional engineering partners
• Develop and document root cause corrective actions using structured methodologies (8D, 5-Why, Fishbone) ensuring corrective actions address systemic causes, not just symptoms
• Manage non-conformance backlog and cycle times to meet SLA compliance targets, prioritizing based on production impact and material criticality
• Track and drive resolution of aged nonconforming material to prevent accumulation in quality hold status
• Lead containment and corrective action activities with suppliers when receiving inspection identifies nonconforming material
• Collaborate directly with suppliers to strengthen their outgoing quality, detection methods, and process controls to prevent recurrence at the source
• Requests (SCARs) and track supplier response effectiveness
• Partner with Supplier Quality Engineering to elevate systemic supplier performance issues and inform supplier development strategies
• Own and report receiving quality KPIs including Defects Per Unit, SLA Compliance, First Pass Yield, and Cycle Time through weekly and monthly business reviews
• Perform trend analysis and Pareto of NC data to identify top contributing suppliers, defect categories, and repeat failure modes
• Translate NC data into actionable insights for leadership, engineering, and supply chain stakeholders
• Monitor and communicate path-to-green when metrics fall below targets
• Develop systemic process improvements to reduce non-conformance volume and improve receiving throughput
• Refine inspection criteria and acceptance standards based on NC trend data and engineering feedback
• Develop pre-approved dispositions for known, recurring conditions to accelerate NC cycle time
• Build supplier qualification strategies based on demonstrated supplier performance
• Support New Product Introduction from a receiving quality perspective, ensuring inspection readiness for new or changed parts
• Serve as the primary quality representative for receiving inspection non-conformances
• Work directly with Receiving Inspection, Supplier Quality, Design Engineering, Manufacturing Engineering, and Supply Chain teams to resolve non-conformances
• Provide quality engineering support to inspectors on defect identification, acceptance criteria interpretation, and NC documentation standards
• Collaborate with fellow MQEs and PSQEs to share learnings and improve mechanisms across the business
• Communicate and present quality status, risks, and improvement plans to leadership
• Serve as subject matter expert for SAP QM as it relates to receiving inspection non-conformance workflows and quality record management
• Ensure NC processes comply with AS9100 quality management system requirements
• Develop and maintain NC categorization standards to ensure consistent defect coding and accurate reporting
• Perform audit activities to verify NC process compliance and closure effectiveness

Skills

Non-conformance management

SAP QM

Root cause analysis

Data analysis

Communication

Cross-functional collaboration

Education

Bachelor's degree in Engineering/Quality or related field

Tools

SAP QM module

IPC/AS9100 knowledge

Job description

Amazon is seeking a Sr. Quality Engineer to own the end-to-end non-conformance lifecycle for PCB and mechanical part receiving inspection, ensuring fast, accurate disposition and systemic improvements to protect satellite production schedules.

You will drive containment, corrective action, and supplier development, collaborating with design, manufacturing, and supply chain teams to prevent recurrence and improve throughput while upholding AS9100 and ISO standards.