Senior Quality Engineer - Manufacturing & Customer Liaison

Chromalox; Cary (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

Chromalox, part of Electrical Thermal Solutions, seeks a Quality Engineer to lead production quality and validation of manufacturing processes. You will coordinate with customers and drive improvements using CAPA, PFMEA, and data analysis.

You will participate in design reviews and ensure conformance to regulatory requirements while supporting internal teams on quality issues and corrective actions.

Qualifications

• Bachelor's Degree in Engineering or related technical field or equivalent experience.
• 5+ years' experience in supporting industrial manufacturing products.
• Proven experience with ISO 9001 quality management systems and Lean manufacturing.
• Direct customer support for organizational quality and problem solving.

Responsibilities

• Provide quality engineering support directly with customers on product quality escapes.
• Lead CAPA, complaints, and internal audits for quality system maintenance.
• Support product development with QA oversight and validation activities.
• Develop controls from design reviews and PFMEA as needed.

Skills

Quality engineering

Customer coordination

Problem solving

Documentation

Education

Bachelor's degree in engineering

Tools

8D problem solving

FMEA

SPC

Job description

Chromalox, part of Electrical Thermal Solutions, seeks a Quality Engineer to lead production quality and validation of manufacturing processes. You will coordinate with customers and drive improvements using CAPA, PFMEA, and data analysis.

You will participate in design reviews and ensure conformance to regulatory requirements while supporting internal teams on quality issues and corrective actions.