Senior Quality Engineer — AI-Driven Quality & Release Excellence

KAYAK; Concord (NH); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Mental health benefits

HeadSpace subscription

Free lunch 2 days per week

Paid parental leave

Generous vacation & holidays

Travel discounts

Job summary

KAYAK, part of Booking Holdings, is seeking a Senior Quality Engineer to elevate quality across KAYAK4Business. You will define metrics, drive built-in quality across services, and partner with engineering, product, and design to ensure scalable quality practices.

Based in Concord, MA with a hybrid work model (3 days in the office). You will influence automation coverage, lead cross-team initiatives, and help set quality standards for millions of travelers.

Qualifications

• 5+ years of experience in quality engineering and metrics.
• Strong understanding of CI/CD and large-scale web applications.
• Experience applying AI tools to testing and triage workflows.
• Ability to lead cross-team quality initiatives.
• Excellent written and verbal communication with proactive collaboration.
• Hands-on with issue tracking software (Atlassian) and observability platforms.
• Background in computer science or related field.

Responsibilities

• Define and track quality metrics for critical domains and share trends.
• Design built-in quality strategies (shift-left, contract testing, synthetic monitoring).
• Own ticketing pipeline and triage customer-facing issues.
• Evaluate AI-assisted quality tools for test generation and triage.
• Expand automated test coverage across unit, integration and API layers.
• Lead releases readiness with product and engineering teams.
• Run knowledge-sharing sessions and code/test plan reviews.
• Collaborate with external partners to expand K4B quality initiatives.

Skills

Quality metrics

CI/CD

APIs

AI in QA

Lead projects

Communication

Jira/Atlassian

Observability tools

CS background

Education

BS in Computer Science or related field

Tools

Atlassian Jira

Logging/Observability tools

CI/CD tooling

Automated testing platforms

Job description

KAYAK, part of Booking Holdings, is seeking a Senior Quality Engineer to elevate quality across KAYAK4Business. You will define metrics, drive built-in quality across services, and partner with engineering, product, and design to ensure scalable quality practices.

Based in Concord, MA with a hybrid work model (3 days in the office). You will influence automation coverage, lead cross-team initiatives, and help set quality standards for millions of travelers.