Senior Quality Engineer

Insight Global; Portland (TN); On-site; USD 70,000 - 100,000; Full time

Job summary

Insight Global is seeking a Quality Engineer for a fast-paced automotive manufacturing environment. This role serves as the primary liaison between internal production teams and external customers, driving timely resolution of quality issues.

You will monitor customer portals, review engineering drawings, and support audits while maintaining PFMEAs, control plans, and process flows on the shop floor and in the lab. Strong collaboration and communication are essential.

Qualifications

• Bachelor’s degree in Engineering or equivalent years of experience in automotive manufacturing.
• 3–5+ years of Quality Engineering experience in a manufacturing environment (automotive preferred).
• Experience with core quality tools: APQP, PPAP, PFMEA, Control Plans.

Responsibilities

• Act as liaison between internal production teams and external customers to drive resolution of quality issues.
• Monitor customer portals to identify concerns and investigate issues by reviewing drawings and specifications for compliance.
• Lead discussions in daily quality meetings and report on issue status and escalations.

Skills

Quality engineering

Root cause analysis

Communication skills

Cross-functional collaboration

Problem solving

Education

Bachelor’s degree in Engineering

Tools

APQP & PPAP

PFMEA & Control Plans

MSA & Gage R&R

SPC & Process Capability

GD&T

2D drawings reading

Job description

Job Description

We are seeking a Quality Engineer to support a fast-paced manufacturing environment, acting as the primary liaison between internal production teams and external customers to drive resolution of quality issues. This role involves daily monitoring of customer portals to identify concerns, investigating issues by reviewing engineering drawings and specifications to confirm compliance, and communicating findings across all levels of the organization. The Quality Engineer will support customer audits and visits, lead discussions in daily quality meetings, and report out on issue status and escalations. This position is split between the quality lab and production floor, providing hands‑on support with inspections, SPC activities, and gage usage, while also maintaining key quality documentation such as control plans, PFMEAs, and process flows. Success in this role requires strong collaboration, clear communication, and the ability to manage multiple priorities while driving timely resolution of customer and production quality concerns.

Skills and Requirements

• Bachelor’s degree in Engineering or equivalent years of experience in automotive manufacturing
• 3–5+ years of Quality Engineering experience in a manufacturing environment (automotive preferred)
• Experience with core quality tools: APQP, PPAP, PFMEA, Control Plans
• Experience with MSA (measurement system analysis, including Gage R&R)
• Experience with SPC and process capability
• Experience reviewing and maintaining PFMEAs aligned to control plans
• Strong problem-solving experience (e.g., 5 Whys, Fishbone, FTA)
• Experience working under IATF 16949 standards
• Knowledge of GD&T
• Ability to read and interpret 2D engineering drawings/blueprints
• Experience working with OEM customer portals and reviewing scorecards/notifications
• Strong customer skills and direct engagement
• Comfortable being onsite working Monday-Friday 7 AM-4 PM, working 1 Satuday per monthautomotivemetal stamping or welding assembly
• Experience working under IATF 16949 standards

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].