Senior Quality Engineer

Amazon

North Reading (MA)

On-site

USD 137,000 - 186,000

Full time

14 days+

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Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Quality Engineer to join our Quality Engineering organization in North Reading, MA. You will execute the quality strategy across development to high-volume production, helping build and maintain the quality management system for advanced hardware products.

You will work with a multi-disciplinary team of Quality Control, Supplier Quality, Metrology, and Quality Technicians to ensure defects are tracked, analyzed, and driven out of the process through data-driven actions.

Qualifications

Bachelor's degree in Industrial Engineering, Mechanical Engineering, or STEM field.
7+ years of quality engineering experience in electromechanical or precision hardware environments.
Experience with APQP/PPAP, DFMEA/PFMEA, control plans, and core quality tools (SPC, MSA, 8D, 5-Why).
Experience with metrology or dimensional inspection functions (CMM, optical measurement, gauge calibration).
Experience with MRB processes and non-conformance disposition.
Ability to influence product and process design through data-driven quality arguments.
Experience in high-mix or evolving product environments where quality systems adapt to design iterations.

Responsibilities

Support the development and maintenance of the Quality Management System (QMS), including control plans, inspection standards, and procedures for pilot to high-volume production.
Execute IQC, in-process inspection, and final product acceptance; support MRB for non-conforming material disposition.
Maintain quality data systems for defects, yields, escapes, and corrective actions; use data to identify trends and drive improvements.
Participate in DFMEAs/PFMEAs; provide feedback on manufacturability, process capability, and quality risk to design teams.
Support quality readiness for New Product Introductions (NPI); apply design-for-quality principles early in development.
Execute MSA, CpK/PpK studies, and validation protocols to qualify new products and processes.
Conduct root cause analysis (8D, 5-Why, Fishbone) for defects and customer escapes; drive containment and corrective actions.
Track quality metrics (DPPM, first pass yield, escape rate) and lead cross-functional problem solving.

Skills

Quality Engineering

APQP/PPAP

DFMEA/PFMEA

MSA

5-Why

Data analysis

Problem solving

Education

Bachelor's degree in Industrial/Mechanical Engineering or STEM

Tools

CMM

Optical measurement

Gauge calibration

Minitab

JMP

Job description

Job ID: 10459392 | Amazon.com Services LLC

We are seeking a Quality Engineer to join our Quality Engineering organization. You will execute and support the comprehensive quality strategy for our advanced operations, contributing across the quality lifecycle from early development through high-volume production. You will help build and maintain the quality management system and apply the standards and systems that ensure our advanced hardware products meet the highest quality bar. This is a high-development environment that’s evolving rapidly. You will work as part of a multi-disciplinary team of Quality Control Engineers, Supplier Quality Engineers, Metrology specialists, and Quality Technicians embedded across the product lifecycle.

Key job responsibilities

Quality Systems & Standards

Support the development and maintenance of the Quality Management System (QMS), including control plans, inspection standards, and procedures that scale from pilot through high-volume production
Execute IQC, in-process inspection, and final product acceptance activities. Support the Material Review Board (MRB) process for non-conforming material disposition
Maintain quality data systems for tracking defects, yields, escapes, and corrective actions. Use data to identify trends and drive improvements

Design & Process Quality

Participate in DFMEAs and PFMEAs during product and process development. Provide quantitative feedback on manufacturability, process capability, and quality risk to design teams
Support quality readiness for New Product Introductions (NPI), applying design-for-quality and design-for-inspection principles early in the development cycle
Execute measurement system analysis (MSA), process capability studies (Cpk/Ppk), and validation protocols to qualify new products and processes

Supplier Quality & Incoming Quality Control

Execute Supplier Quality Engineering activities - ensure suppliers complete PPAP and meet quality requirements before parts are released for production. Conduct first article inspections (FAI) for new parts and engineering changes
Monitor supplier quality performance through scorecards, corrective action requests (SCARs/8Ds), and business reviews. Drive supplier improvement and development
Collaborate with Supply Chain and Process Engineering to assess and mitigate supplier quality risks for new product introductions

Metrology & Measurement Systems

Operate and support the metrology lab - CMM programming, optical measurement systems, gauge calibration, and precision measurement capabilities
Validate measurement systems (MSA/Gage R&R) and provide metrology support for dimensional analysis, root cause investigations, and process capability studies
Maintain calibration programs for production gauges, fixtures, and measurement equipment in compliance with quality standards

Operations Quality & Root Cause Analysis

Conduct root cause analysis using structured methodologies (8D, 5-Why, Fishbone, fault tree) for internal defects, customer escapes, and supplier quality issues
Support the escape and quarantine process - contain affected product, determine disposition, and implement corrective/preventive actions to prevent recurrence
Track quality metrics (DPPM, first pass yield, escape rate, cost of poor quality) and drive continuous improvement through data analysis and cross-functional problem solving

Basic Qualifications

Bachelor's degree in Industrial Engineering, Mechanical Engineering, or other STEM field
7+ years of experience in quality engineering within environments producing complex electromechanical or precision hardware products
Experience with APQP/PPAP processes, DFMEA/PFMEA, control plan development, and core quality tools (SPC, MSA, 8D, 5-Why)
Experience with metrology or dimensional inspection functions (CMM, optical measurement, gauge calibration)
Experience with Material Review Board (MRB) processes and non-conformance disposition
Demonstrated ability to influence product and process design through data-driven quality arguments
Experience in high-mix or evolving product environments where quality systems must adapt to frequent design iterations

Preferred Qualifications

Master's degree in electrical engineering, computer engineering, or equivalent
10+ years of experience in quality engineering, including experience supporting operations for new products under compressed timelines
Experience in automotive, aerospace, medical devices, or other advanced hardware environments
Six Sigma Black Belt or Green Belt certification; CQE (Certified Quality Engineer) credentials
Understanding of GD&T (Geometric Dimensioning & Tolerancing) and its application to complex mechanical assemblies
Experience with quality data systems, production analytics platforms, and statistical software (Minitab, JMP, or equivalent)
Knowledge of relevant quality standards (ISO 9001, IATF 16949, AS9100) and their practical implementation
Strong written and verbal communication skills, with the ability to present data-driven quality insights and risk assessments to leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

Preferred Qualifications

Master's degree in electrical engineering, computer engineering, or equivalent
10+ years of experience in quality engineering, including experience supporting operations for new products under compressed timelines
Experience in automotive, aerospace, medical devices, or other advanced hardware environments
Six Sigma Black Belt or Green Belt certification; CQE (Certified Quality Engineer) credentials
Understanding of GD&T (Geometric Dimensioning & Tolerancing) and its application to complex mechanical assemblies
Experience with quality data systems, production analytics platforms, and statistical software (Minitab, JMP, or equivalent)
Knowledge of relevant quality standards (ISO 9001, IATF 16949, AS9100) and their practical implementation
Strong written and verbal communication skills, with the ability to present data-driven quality insights and risk assessments to leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

USA, MA, N.Reading - 137,300.00 - 185,700.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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