Senior Quality Engineer

Amazon; Massachusetts; On-site; USD 137,300 - 185,700; Full time

Job summary

Amazon.com Services LLC is seeking a Quality Engineer to drive the quality strategy across development to production for advanced electromechanical hardware. You will contribute to QMS maintenance, supplier quality, metrology, and data-driven improvements across the lifecycle.

The role requires experience in DFMEA/PFMEA, APQP/PPAP, MSA, Cpk/Ppk, and MRB processes, with the ability to influence design and processes based on quality data. Excellent cross‑functional collaboration is essential.

Qualifications

• Bachelor's degree in Industrial/Mechanical engineering or STEM field.
• Master's degree in electrical/computer engineering or equivalent (preferred).
• Experience with APQP/PPAP processes, DFMEA/PFMEA, control plans, and core quality tools (SPC, MSA, 8D, 5-Why).
• Experience with metrology or dimensional inspection (CMM, optical measurement, gauge calibration).
• Experience with MRB processes and non-conformance disposition.

Responsibilities

• Support Quality Management System (QMS) maintenance including control plans and procedures.
• Execute IQC, in‑process inspection, and final product acceptance; support MRB.
• Maintain quality data systems to track defects, yields, escapes, and corrective actions.

Education

Bachelor's degree in Industrial Engineering, Mechanical Engineering, or other STEM field

Master's degree in electrical engineering, computer engineering, or equivalent

Job description

Description

We are seeking a Quality Engineer to join our Quality Engineering organization. You will execute and support the comprehensive quality strategy for our advanced operations, contributing across the quality lifecycle from early development through high-volume production. You will help build and maintain the quality management system and apply the standards and systems that ensure our advanced hardware products meet the highest quality bar.

This is a high-development environment that's evolving rapidly. You will work as part of a multi‑disciplinary team of Quality Control Engineers, Supplier Quality Engineers, Metrology specialists, and Quality Technicians embedded across the product lifecycle.

Key job responsibilities

Quality Systems & Standards

• Support the development and maintenance of the Quality Management System (QMS), including control plans, inspection standards, and procedures that scale from pilot through high‑volume production.
• Execute IQC, in‑process inspection, and final product acceptance activities. Support the Material Review Board (MRB) process for non‑conforming material disposition.
• Maintain quality data systems for tracking defects, yields, escapes, and corrective actions. Use data to identify trends and drive improvements.

Design & Process Quality

• Participate in DFMEAs and PFMEAs during product and process development. Provide quantitative feedback on manufacturability, process capability, and quality risk to design teams.
• Support quality readiness for New Product Introductions (NPI), applying design‑for‑quality and design‑for‑inspection principles early in the development cycle.
• Execute measurement system analysis (MSA), process capability studies (Cpk/Ppk), and validation protocols to qualify new products and processes.

Supplier Quality & Incoming Quality Control

• Execute Supplier Quality Engineering activities – ensure suppliers complete PPAP and meet quality requirements before parts are released for production. Conduct first article inspections (FAI) for new parts and engineering changes.
• Monitor supplier quality performance through scorecards, corrective action requests (SCARs/8Ds), and business reviews. Drive supplier improvement and development.
• Collaborate with Supply Chain and Process Engineering to assess and mitigate supplier quality risks for new product introductions.

Metrology & Measurement Systems

• Operate and support the metrology lab – CMM programming, optical measurement systems, gauge calibration, and precision measurement capabilities.
• Validate measurement systems (MSA/Gage R&R) and provide metrology support for dimensional analysis, root cause investigations, and process capability studies.
• Maintain calibration programs for production gauges, fixtures, and measurement equipment in compliance with quality standards.

Operations Quality & Root Cause Analysis

• Conduct root cause analysis using structured methodologies (8D, 5‑Why, Fishbone, fault tree) for internal defects, customer escapes, and supplier quality issues.
• Support the escape and quarantine process – contain affected product, determine disposition, and implement corrective/preventive actions to prevent recurrence.
• Track quality metrics (DPPM, first pass yield, escape rate, cost of poor quality) and drive continuous improvement through data analysis and cross‑functional problem solving.

Basic Qualifications

• Bachelor's degree in Industrial Engineering, Mechanical Engineering, or other STEM field.
• 7+ years of experience in quality engineering within environments producing complex electromechanical or precision hardware products.
• Experience with APQP/PPAP processes, DFMEA/PFMEA, control plan development, and core quality tools (SPC, MSA, 8D, 5‑Why).
• Experience with metrology or dimensional inspection functions (CMM, optical measurement, gauge calibration).
• Experience with Material Review Board (MRB) processes and non‑conformance disposition.
• Demonstrated ability to influence product and process design through data‑driven quality arguments.
• Experience in high‑mix or evolving product environments where quality systems must adapt to frequent design iterations.

Preferred Qualifications

• Master's degree in electrical engineering, computer engineering, or equivalent.
• 10+ years of experience in quality engineering, including experience supporting operations for new products under compressed timelines.
• Experience in automotive, aerospace, medical devices, or other advanced hardware environments.
• Six Sigma Black Belt or Green Belt certification; CQE (Certified Quality Engineer) credentials.
• Understanding of GD&T (Geometric Dimensioning & Tolerancing) and its application to complex mechanical assemblies.
• Experience with quality data systems, production analytics platforms, and statistical software (Minitab, JMP, or equivalent).
• Knowledge of relevant quality standards (ISO 9001, IATF 16949, AS9100) and their practical implementation.
• Strong written and verbal communication skills, with the ability to present data‑driven quality insights and risk assessments to leadership.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MA, N.Reading - 137,300.00 - 185,700.00 USD annually

Company

Amazon.com Services LLC

Job ID: A10459392