Senior Quality Documentation & Training Specialist

Boehringer Ingelheim; Saint Joseph (MO); On-site; USD 90,000 - 130,000; Full time

Job summary

Boehringer Ingelheim is seeking a Senior Specialist in Quality Documentation and Training to define, deploy and maintain the document management and training systems across AH Global functions. You will support system owners, managers and leaders, ensuring compliance with regulatory and BI requirements and driving continuous improvement.

The role involves collaboration across global sites, data investigations, and producing training materials, with responsibility for system administration and

Qualifications

• Bachelor degree scientific, technical or business focus required.
• Minimum three years in a pharmaceutical environment.
• Good knowledge of Quality systems and documentation/training management.
• Proficiency in MS Office and SharePoint.

Responsibilities

• Ensures the processes, development, maintenance and management of document management and training systems are secured.
• Responsible for management and training of users.
• Responsible for management of externalized support.
• Monitors AH service mailbox and responds to user inquiries.
• Provides first and second level support to users and escalates issues as needed.
• Develops data research/queries and investigations on request.
• Acts as divisional system administrator for electronic documentation management systems.
• Creates work instructions, user requirements or changes around documentation and training.
• Responsible for creation and update of presentation materials and onboarding of new employees.
• Supports curriculum owners in creation of curricula.
• Participates in local, global and international projects.
• Processes requests for workflows on documents and training items; assists translation requests.

Skills

Communication

Tech writing

English proficiency

Autonomous

Organized

Rigorous

Education

Bachelor degree (scientific/technical/business)

Tools

MS Office

SharePoint

Job description

Boehringer Ingelheim is seeking a Senior Specialist in Quality Documentation and Training to define, deploy and maintain the document management and training systems across AH Global functions. You will support system owners, managers and leaders, ensuring compliance with regulatory and BI requirements and driving continuous improvement.

The role involves collaboration across global sites, data investigations, and producing training materials, with responsibility for system administration and