Senior Quality Control Specialist Series

Metropolitan Transportation Authority (MTA); New York (NY); On-site; USD 90,000 - 116,000; Full time

Job summary

Metropolitan Transportation Authority (MTA) invites applications for a Senior Quality Control Specialist series in the Central Electronics Shop (CES) in Woodside. The role focuses on quantitative and qualitative analysis, failure data, and process control reviews for post‑warranty support of subway electronics equipment.

You will develop test plans, critique maintenance procedures, and present findings to CES management.

Qualifications

• A bachelor’s degree in engineering, industrial technology, or related field and six years of relevant experience in quality control.
• Alternative: 60 credits and eight years of experience as described above.
• Equivalency accepted with at least 60 credits in engineering tech or related field.

Responsibilities

• Perform quantitative and qualitative analysis and time/motion studies related to repair of electronic equipment.
• Collect and analyze failure rate data and conduct quality reviews of process controls.
• Prepare reports, charts, and graphs for CES management and post‑warranty support.
• Develop and execute test plans, procedures, and troubleshooting methods.
• Maintain CES performance documentation and liaison with maintenance groups.

Skills

Electronics knowledge

Test plan development

Data analysis

Documentation & reporting

Interpersonal communication

Project coordination

Education

Bachelor's degree in engineering or related field

60 credits with engineering specialization

Equivalent combination of education/experience

Tools

Protocol Analyzers

Network Analyzers

NTI instruments

Electrical meters

RF/communications test gear

Job description

Description

JOB INFORMATION

• Title: Senior Quality Control Specialist Series
• Authority: TA/OA
• Department: Subways
• Division/Unit: Electronics Maintenance (EMD) / Central Electronics Shop (CES)
• Location: CES Facility, Woodside
• Hours: As required
• Reporting Manager: Senior Director, CES
• Deadline: Open until filled
• Senior Quality Control Specialist I (TA): $90,319 - $102,064
• Senior Quality Control Specialist II (TA): $97,548 - $109,250
• Senior Quality Control Specialist III (TA): $105,348 - $115,784
• Senior Quality Control Specialist I (OA): $90,319 - $102,064
• Senior Quality Control Specialist II (OA): $97,548 - $109,250
• Senior Quality Control Specialist III (OA): $105,348 - $115,784

RESPONSIBILITIES

Under general supervision and with broad scope for the exercise of independent judgment, the incumbent will be responsible to perform quantitative and qualitative analysis as well as time and motion studies related to the repair of electronic equipment at the Central Electronics Shop. This position will also collect and analyze failure rate data, perform quality reviews of process controls and prepare and present the findings via reports, charts, and graphs to CES management in the post warranty support of NYCT Communications, Subway Car, Bus Electronics, and Automated Fare Collection electronic equipment. In addition, the incumbent will be required to evaluate and critique maintenance, testing and troubleshooting procedures implemented at CES. Responsibilities will include development and execution of test plans and procedures; problem resolution, configuration/provisioning and capacity/performance monitoring: maintain and update CES performance documentation and metrics: liaison with various in-house maintenance groups and user departments; provide technical support, training and knowledge transfer (as required) to operations staff.

EDUCATION AND EXPERIENCE

Senior Quality Control Specialist I-III

1. A bachelor’s degree in engineering, industrial technology, or a related field from an accredited college or university and six years of full-time paid professional experience in quality control including the application of probability and statistics; statistical quality control; experiment design; planning; basic reliability concepts; quality data collection; quality auditing; and/or systems development with quality control programs; or
2. At least 60 credits from an accredited college or university or technical school with specialization in engineering technology or a related field and eight years of the experience described in “1” above; or
3. A satisfactory equivalent. However, all candidates must have at least 60 credits from an accredited college, university or technical school with specialization in engineering technology or a related field.

DESIRED SKILLS

• Knowledge of electronic system principals and concepts such as power distribution systems, audio transmission and control, analog to digital and digital to analog conversions, digital control systems, configuration and change management.
• Ability to use state of the art automated electronic test equipment including but not limited to Protocol Analyzers, Network Analyzers, NTI, meters, RF and communications.
• Ability to create, update, interpret and redlining test procedures, circuit designs and drawing.
• Strong PC skills: Microsoft Office, Visio, and other application.
• Excellent oral, written, and interpersonal skills with the ability to effectively communicate with both technical and business staff.
• Ability to coordinate, schedule and prioritize activities to meet deadlines.

SELECTION METHOD

Based on evaluation of education, skills, experience, interview, and written assessment.

All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.

OTHER INFORMATION

Appointment may be at a comparable level to current level of selected candidate. (If necessary)

As an employee of MTA NYC Transit, you may be required to complete an annual financial disclosure statement with the state of New York, if your position earns more than $115,252 (this is subject to change) per year or if the position is designated as a policy maker.

For 55-a eligible titles: Candidates selected for this position may be placed in a competitive or non-competitive class position based on their qualifications. Qualified candidates who are placed in a competitive class position are eligible for the 55-a Program. Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page

TA APPLICANTS MUST BE IN A PERMANENT CIVIL SERVICE STATUS IN THE TITLE(S). IF YOU ARE ON AN ESTABLISHED LIST, YOUR LIST NUMBER MUST BE REACHABLE TO BE CONSIDERED FOR APPOINTMENT. The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

ADDITIONAL INFORMATION

Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.

To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct. Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

EQUAL EMPLOYMENT OPPORTUNITY

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.