Senior Quality & Compliance Lead, PCBA Manufacturing

Masis Professional Group; Phoenix (AZ); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

4 weeks PTO

Zero out-of-pocket health insurance

5% 401(k) company match

PTO during Christmas

Job summary

Masis Professional Group is seeking a Quality Manager in Phoenix to lead the QMS and oversee PCBA QA operations. You will drive continuous improvement, manage audits, and serve as the primary liaison for customers, suppliers, and auditors.

Responsibilities include leading QA teams, monitoring quality trends, and partnering with Production and Engineering to reduce defects and enhance product quality.

Qualifications

• Bachelor’s degree in engineering, quality, manufacturing, or related field.
• 5+ years of quality management experience in a manufacturing environment.
• Prior leadership or supervisory experience preferred.
• Experience in printed circuit board assembly (PCBA) or electronics manufacturing required.
• Knowledge of QMS, ISO standards, FDA/GMP requirements (as applicable), and IPC-A-610.
• Experience with root cause analysis, audits, CAPA, and continuous improvement methodologies.
• Strong leadership, analytical, organizational, and communication skills.

Responsibilities

• Lead daily quality assurance and inspection activities to support production and on-time delivery.
• Supervise Quality Supervisors, Inspectors, Incoming Inspection, and Document Control teams.
• Monitor product quality trends and implement corrective and preventive actions.
• Partner with Production and Engineering to improve processes, reduce defects, and enhance product quality.
• Maintain and continuously improve the QMS to ensure compliance with internal, customer, and regulatory standards.
• Oversee document control, quality records, and procedural accuracy.
• Lead and support internal, customer, and regulatory audits (ISO, FDA, as applicable).
• Participate in Management Review meetings and establish measurable quality objectives.
• Drive root cause analysis and corrective action (CAPA) initiatives for nonconformances.
• Analyze quality data, including customer complaints, RMAs, and production metrics, to identify trends and opportunities.
• Review inspection results and approve product release per established procedures.
• Support New Product Introduction (NPI) with risk identification and Design for Manufacturability (DFM) input.
• Act as the primary contact for customer quality issues, complaints, and corrective actions.
• Investigate product returns and communicate findings and resolutions.
• Collaborate with suppliers to resolve quality concerns and improve performance.
• Ensure customer requirements are clearly understood and executed throughout manufacturing.

Skills

Leadership

Analytical

Organizational skills

Communication

Data-driven problem solving

Cross-functional collaboration

QMS

Regulatory compliance

CAPA

Root cause analysis

Supplier quality management

Education

Bachelor’s degree in engineering or related field

Job description

Masis Professional Group is seeking a Quality Manager in Phoenix to lead the QMS and oversee PCBA QA operations. You will drive continuous improvement, manage audits, and serve as the primary liaison for customers, suppliers, and auditors.

Responsibilities include leading QA teams, monitoring quality trends, and partnering with Production and Engineering to reduce defects and enhance product quality.