Quality Assurance Manager

Adecco Permanent Recruitment; Jacksonville (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

A Quality Manager – Electronics Manufacturing (PCBA) role, located in the United States, seeks a strategic leader to own and optimize the QMS within a PCBA environment. You will align quality with growth, drive audits, and implement data-driven improvements across operations.

The ideal candidate will have 5–10+ years in electronics manufacturing quality, ISO 9001 ownership, and strong IPC knowledge, with hands-on ERP/MRP experience (PLEX preferred).

Qualifications

• 5–10+ years in manufacturing quality, electronics/EMS preferred.
• Experience leading quality teams with management responsibility.

Responsibilities

• Own and evolve the site-wide QMS for scalability, compliance, and ops excellence.
• Lead internal and external audits and ensure timely closure of findings.
• Establish and track key quality metrics (PPM, scrap, rework, COPQ).
• Drive CAPA, PFMEA, control plans, and SPC to prevent recurrence.
• Develop dashboards and reporting for real-time quality visibility.
• Manage supplier quality through qualification, auditing, and corrective actions.

Skills

Quality leadership

Audit management

Data analytics

CAPA processes

Education

Bachelor’s degree in Engineering

Tools

PLEX ERP

Job description

Quality Manager – Electronics Manufacturing (PCBA)

Overview

We are seeking an experienced and strategic Quality Manager to lead and continuously improve our Quality Management System (QMS) within a fast-paced printed circuit board assembly (PCBA) manufacturing environment. This role is responsible for building a scalable, compliance-driven quality organization that supports operational excellence and expansion into highly regulated industries.

• NOTE - US Citizens only
• Must Have an Electronics Manufacturing Background.

What You Will Do

Quality Strategy & Leadership

• Own and evolve the site-wide Quality Management System to ensure scalability, compliance, and operational excellence.
• Align quality strategy with business growth initiatives, including expansion into regulated markets such as automotive, medical, and aerospace/defense.
• Lead all internal and external audits, ensuring readiness, compliance, and effective closure of findings.
• Establish and track key quality metrics (e.g., PPM, scrap, rework, COPQ) to drive accountability and performance.
• Champion a preventive quality culture using tools such as PFMEA, control plans, and SPC.

Quality Systems & Data Management

• Lead the configuration, maintenance, and optimization of the ERP quality module (e.g., PLEX or equivalent).
• Ensure data integrity and leverage analytics to drive decision-making.
• Develop dashboards and reporting tools that provide real-time visibility into quality performance and risks.
• Train cross-functional teams on quality systems and best practices.
• Build and manage a robust supplier quality program including qualification, auditing, and corrective action processes.
• Serve as the primary point of contact for customer quality concerns—ensuring timely resolution and strong communication.
• Drive root cause analysis and corrective/preventive action (CAPA) processes to eliminate recurrence.

Operational Quality Oversight

• Ensure effective inspection, testing, and nonconformance management systems across all production stages.
• Oversee containment, quarantine, and disposition of nonconforming materials.
• Support production teams in resolving complex, real-time quality issues.
• Lead, coach, and develop a high-performing Quality team.
• Establish clear expectations, accountability, and growth pathways for team members.
• Promote organization-wide quality awareness and adherence to IPC and industry standards.
• Communicate quality performance and initiatives clearly to all levels of the organization.

What You Bring

Experience & Expertise

• 5–10+ years of progressive experience in manufacturing quality, ideally in electronics or EMS environments.
• 3+ years of experience leading quality teams with direct management responsibility.
• Proven success developing and managing a QMS, including ISO 9001 certification ownership.
• Strong working knowledge of IPC standards (Class I, II, III) and electronics manufacturing processes.
• Experience with ERP/MRP systems in a manufacturing environment.

Preferred Qualifications

• Bachelor’s degree in Engineering, Quality, or a related field (or equivalent experience).
• Experience with additional standards such as IATF 16949, AS9100, or ISO 13485.
• Familiarity with PLEX ERP or similar quality system platforms.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records.