Senior Quality & Compliance Case Manager

Inter IKEA Group (Old Sandbox); Philadelphia (Philadelphia County); On-site; USD 70,000 - 90,000; Full time

Job summary

A global home furnishing company is seeking a Case Manager to join their Safety & Compliance team. This role involves managing cases related to product deviations, ensuring compliance with safety regulations, and leading cross-functional teams. The ideal candidate will have experience in quality management, strong project management skills, and excellent communication abilities in English. The position is based in Philadelphia, offering the chance to contribute significantly to product safety and customer satisfaction.

Qualifications

• Good knowledge in deviation handling within Product Quality and Compliance.
• Several years of experience in a leading position within quality.
• Excellent communication and presentation skills.

Responsibilities

• Lead and manage assigned cases in Safety & Compliance.
• Create and manage project timelines.
• Drive escalations and document case status.

Skills

Deviation handling knowledge

Project management

Communication skills

Leadership

English proficiency

Job description

A global home furnishing company is seeking a Case Manager to join their Safety & Compliance team. This role involves managing cases related to product deviations, ensuring compliance with safety regulations, and leading cross-functional teams. The ideal candidate will have experience in quality management, strong project management skills, and excellent communication abilities in English. The position is based in Philadelphia, offering the chance to contribute significantly to product safety and customer satisfaction.