Senior Quality Auditor – Hybrid Infra & ISO Lead

Metropolitan Transportation Authority (MTA); New York (NY); Hybrid; USD 86,000 - 107,000; Full time

Job summary

Metropolitan Transportation Authority (MTA) seeks a Senior Quality Specialist (Corporate Quality) to plan, execute, and report audits across Construction & Development projects and programs. The role partners with senior management, contractors, and auditees to ensure compliance with quality requirements and ISO standards.

The successful candidate will lead all audit phases, drive corrective actions, and contribute to continual improvement within a large infrastructure environment.

Qualifications

• Bachelor's degree in Business Administration, Quality Management, Project Management, Engineering, Construction Management, Transportation, or a related field.
• Minimum of five (5) years of experience in quality assurance, auditing, quality management systems, compliance, or a related field.
• Experience planning and leading quality audits within transportation, infrastructure, construction, engineering, or public-sector organizations.
• Knowledge of ISO standards.
• Experience conducting internal, process, project, compliance, or management system audits.
• Experience presenting audit findings and recommendations to senior management.
• Certified Quality Auditor (CQA), ISO Lead Auditor, Internal Auditor, or equivalent auditing certification preferred.

Responsibilities

• Lead internal quality audits, project audits, process audits, and compliance assessments across MTA C&D projects, programs, and business units.
• Plan, develop, schedule, and conduct audits per established quality management system requirements and guidelines.
• Develop audit plans, audit schedules, audit criteria, checklists, interview guides, and audit documentation.
• Lead opening and closing meetings and facilitate interactions with auditees and key stakeholders throughout the audit process.
• Conduct interviews, observations, and document reviews to evaluate compliance with quality requirements, procedures, and standards.
• Assess the effectiveness of quality controls, processes, and management system implementation.
• Identify nonconformities, observations, opportunities for improvement, and best practices.
• Prepare clear, objective, and comprehensive audit reports that accurately document audit results, findings, and recommendations.
• Communicate audit findings and trends to business unit leadership and senior management.
• Coordinate and monitor corrective action activities resulting from audit findings.
• Conduct follow-up reviews and assessments to verify the effective implementation of corrective actions.
• Maintain audit records and documentation in accordance with quality management system requirements.
• Support the implementation, maintenance, and continual improvement of the MTA C&D Quality Management System.
• Participate in ISO certifications, surveillance, and recertification activities.
• Review, develop, and update quality-related procedures, guidelines, audit tools, and supporting documentation.
• Analyze audit results and performance metrics to identify recurring issues and opportunities for improvement.
• Collaborate with Corporate Quality personnel and business unit leadership to enhance MTA C&D’s processes and quality performance.
• Provide guidance and support to project teams regarding quality management system requirements and audit readiness.
• Build effective working relationships with MTA C&D personnel, project teams, contractors, consultants, and external stakeholders.
• Facilitate continuous improvement initiatives through the application of audit results, lessons learned, and root cause analysis.
• Support MTA C&D’s quality objectives through the promotion of quality awareness and best practices.

Skills

Excellent communication

Quality concepts & processes

Computer skills

Education

Bachelor's degree in related field

Tools

Windows

Microsoft Office

PeopleSoft

Oracle

Job description

Metropolitan Transportation Authority (MTA) seeks a Senior Quality Specialist (Corporate Quality) to plan, execute, and report audits across Construction & Development projects and programs. The role partners with senior management, contractors, and auditees to ensure compliance with quality requirements and ISO standards.

The successful candidate will lead all audit phases, drive corrective actions, and contribute to continual improvement within a large infrastructure environment.