Senior Quality Assurance Engineer (Business Systems)

Whoop, Inc.; Boston (MA); On-site; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Senior Quality Assurance Engineer to enhance their ecommerce and business systems platform. This pivotal role involves designing test strategies, developing automated testing frameworks, and collaborating with cross-functional teams to ensure product quality. You'll play a key role in validating workflows across ecommerce orders, shipping, and subscription management. If you are passionate about delivering exceptional products and thrive in a dynamic environment, this opportunity is perfect for you. Join a team that values character and experience, and help shape the future of human performance.

Qualifications

• 5+ years of quality assurance experience in automation and manual testing.
• Strong programming skills for writing integration tests using Java, Python or similar.

Responsibilities

• Design overall testing strategy to validate quality of business systems.
• Develop and improve automated test frameworks for end-to-end use cases.

Skills

Quality Assurance

Automation Testing

Manual Testing

Java

Python

Strong Communication Skills

Problem Solving

Education

Bachelor’s degree in computer science or related field

Tools

Cypress

Selenide

Netsuite

Salesforce

Stripe

Boomi

SQL

Job description

At WHOOP, we're on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.

As a member of the Business Systems team, you will work directly on our ecommerce and business systems platform, developing features that will integrate critical workflows for our business across ecommerce orders, shipping and logistics, and subscription management.

As a Senior Quality Assurance Engineer, you will be responsible for designing an overall test strategy and executing on it. You will work closely with product management to understand our business systems requirements. You will work closely with the development team and others to ensure that our products are thoroughly tested and meet the highest quality standards and work end to end. You will also be responsible for analyzing test results, identifying and reporting issues, and driving continuous improvements in our testing processes.

This role reports to the Director of QA.

RESPONSIBILITIES:

• Participate in designing an overall testing strategy to validate and sustain quality of our Business Systems team.
• Design, develop and/or improve automated test frameworks and tools to validate business systems end to end use cases.
• Participate in end-to-end testing processes with a focus on automation, adhering to testing philosophies and best practices.
• Work closely with the development team to ensure that test cases are integrated into the software development life cycle.
• Contribute to setting goals and performance metrics for the QA team, identifying trends and patterns to proactively address potential quality issues before they reach members.
• Analyze test results, identify and report issues, and work with the development team to resolve them.
• Work closely with cross-functional teams such as Software Development, Product, Data Science and Member Services to understand, clarify and ensure product requirements are complete, accurate and testable.

QUALIFICATIONS:

• 5+ years of quality assurance experience in both automation and manual testing.
• Strong programming and systems design skills for writing integration tests using Java, Python or similar languages.
• Experience with Cypress/Selenide or equivalent WebUI automation frameworks.
• Experience testing integrations with Netsuite, Salesforce, Stripe, Boomi, and more.
• Experience with relational databases (SQL).
• Experience testing and automating REST APIs.
• Demonstrated ability to work with individual contributors, vendors, and cross-functional teams.
• Demonstrated ability as a self-starter and caring for the overall quality experience for customers.
• Strong communication skills.
• Passionate about shipping products that people love.
• Passionate about making complicated things simpler.
• Bachelor’s degree in computer science or related field.

This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.

Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.