Senior Quality Assurance Analyst

VSG Business Solutions LLC; Boston (MA); On-site; USD 65,000 - 95,000; Full time

Job summary

VSG Business Solutions LLC is seeking a QA Analyst to join a hands-on testing team. The role focuses on manual testing with exposure to automation and AI-assisted testing techniques.

Based in Woodbridge, NJ (1st choice) with a secondary option in Boston. Expect 4 days on-site, video and face-to-face interviewing for locals. The candidate will craft test artifacts, validate AI-generated results, and drive quality across the SDLC.

Qualifications

• Experience in software testing, preferably with insurance domain exposure.
• Proficient with OpenText Quality Center/ALM for requirements, test cases, and defects.
• Strong data testing skills including SQL and XML.
• Familiarity with AI-assisted testing concepts and GenAI tools.

Responsibilities

• Develop, document, and execute detailed test plans, cases, and scripts.
• Participate in reviews and provide quality input early in SDLC.
• Plan test schedules and strategies to meet delivery timelines.
• Document test results and defects using ALM and provide artifacts for UAT.
• Leverage GenAI to improve test design, data creation, and documentation.
• Collaborate with stakeholders to ensure quality standards are met.

Skills

QA Analyst

Generative AI testing

Analytical thinking

Communication skills

Independent working

Cross-functional collaboration

Tools

OpenText Quality Center/ALM

SQL

XML

AI testing tools

Job description

She is looking for someone to sit in Woodbridge NJ (1st choice) and then Boston. 4 days on site
This is primarily a Manual QA / QA Analyst role, with some exposure to automation and AI-assisted testing.

Video + F2F interview - locals

Responsibilities

• Based on project requirements and technical design, develop, document, and execute detailed test plans, test cases, and test scripts based on requirements and specifications.
• Participate in requirements reviews and provide quality input early in the software development lifecycle.
• Plan test schedules and testing strategies in accordance with project scope and delivery timelines.
• Schedule and facilitate test plan reviews with project managers, business analysts, and UAT leads.
• Document test cases, test results, and defects using OpenText (formerly HP) Quality Center/ALM.
• Create and manage test data, including data used for automated testing where applicable.
• Leverage Generative AI (GenAI) tools to improve test design, generate test scenarios, create test data, accelerate test documentation, and enhance overall testing efficiency while validating AI-generated outputs for accuracy.
• Identify opportunities to incorporate AI-assisted testing techniques to improve test coverage, productivity, and quality throughout the software development lifecycle.
• Document and communicate project quality throughout testing, including release readiness, using standard testing processes and status reporting templates.
• Collaborate with developers, project managers, business analysts, and other stakeholders to ensure quality standards are met throughout the project lifecycle.
• Support the User Acceptance Testing (UAT) phase by providing test artifacts, test data, and knowledge transfer to business users.
• Ensure compliance with company policies, procedures, security requirements, and applicable industry regulations and standards.
• Continuously evaluate emerging QA tools, automation capabilities, and AI technologies to recommend process improvements and best practices.

Desired Skills

• 3 10 years of software testing experience and/or Property & Casualty Insurance industry experience.
• Experience with OpenText Quality Center/ALM (formerly HP ALM) for requirements, test case, and defect management.
• Experience with data testing, including writing SQL queries and working with XML and other structured data formats.
• Experience using Generative AI tools (such as Microsoft Copilot, ChatGPT, GitHub Copilot, or similar) to improve software testing activities, including test case generation, test data creation, documentation, and productivity.
• Understanding of AI-assisted testing concepts and the ability to evaluate and validate AI-generated testing artifacts.
• Familiarity with test automation frameworks and AI-enhanced testing tools is a plus.
• Exposure to Property & Casualty Insurance is preferred.
• Excellent written and verbal communication and facilitation skills.
• Strong analytical, problem-solving, and critical thinking skills with exceptional attention to detail.
• Ability to work independently and collaboratively in a cross-functional team environment.
• Self-starter with strong negotiation, conflict resolution, and influencing skills.
• Continuous improvement mindset with a passion for leveraging emerging technologies to enhance quality assurance processes.