Senior Quality Analyst – Salesforce (Digital Technology)

Slide-Insurance; Tampa (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive benefits

Award-winning culture

Job summary

Slide Insurance in Tampa, Florida is seeking a Senior Quality Analyst to test Salesforce applications and customer-facing digital experiences across the insurance lifecycle. You will validate enhancements, integrations, and end-to-end journeys in collaboration with Product and Engineering to ensure reliable, high-quality releases.

The role requires 4+ years of QA experience with Salesforce, Sales Cloud/Service Cloud, and API integrations, plus strong analytical and collaborative skills.

Qualifications

• 4+ years of hands-on software quality assurance experience testing Salesforce applications.
• Experience testing Salesforce Sales Cloud, Service Cloud, custom apps, workflows and integrations.
• Experience with Property & Casualty insurance systems, products, or operations preferred.
• End-to-end testing across multiple integrated enterprise systems.
• Experience using test management tools (ADO preferred).
• Software testing certification (ISTQB or comparable) preferred.

Responsibilities

• Develop and execute risk-based testing for Salesforce enhancements, production fixes, and integrations.
• Validate Salesforce configurations, workflows, approval processes, custom functionality, and user permissions.
• Perform functional, regression, integration, end-to-end, and user acceptance testing across Salesforce applications.
• Test customer-facing digital experiences integrated with Salesforce, including policy administration, billing, document management, identity management, and other enterprise applications.
• Validate APIs, middleware, and system integrations to ensure accurate data flow and business processing.
• Analyze defects, data, configurations, and system behavior to identify quality risks and support resolution.
• Partner with Product Owners, Business Analysts, Engineers, and business stakeholders to clarify requirements and validate expected outcomes.
• Communicate testing progress, quality risks, and release recommendations.
• Support continuous improvement by enhancing regression coverage, documentation, and testing practices.

Skills

Salesforce testing

Quality assurance

End-to-end testing

APIs & integrations

Test planning & execution

ISTQB certification

Agile collaboration

ADO (Azure DevOps)

Education

Bachelor's degree in Information Systems

High School Diploma or GED

Tools

ADO (Azure DevOps)

Job description

Senior Quality Analyst – Salesforce (Digital Technology)

Tampa

Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology.

At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded!

As a Senior Quality Analyst, you'll support Slide's Digital Technology team by testing Salesforce applications and customer-facing digital experiences that support the insurance lifecycle. You'll validate Salesforce enhancements, integrations, and end-to-end customer journeys while partnering with Product and Engineering to deliver reliable, high-quality releases.

What You’ll Do

Salesforce Quality Assurance & Testing

• Develop and execute risk-based testing for Salesforce enhancements, production fixes, and integrations.
• Validate Salesforce configurations, workflows, approval processes, custom functionality, and user permissions.
• Perform functional, regression, integration, end-to-end, and user acceptance testing across Salesforce applications.

Digital & Integration Testing

• Test customer-facing digital experiences integrated with Salesforce, including policy administration, billing, document management, identity management, and other enterprise applications.
• Validate APIs, middleware, and system integrations to ensure accurate data flow and business processing.
• Analyze defects, data, configurations, and system behavior to identify quality risks and support resolution.

Collaboration & Release Support

• Partner with Product Owners, Business Analysts, Engineers, and business stakeholders to clarify requirements and validate expected outcomes.
• Communicate testing progress, quality risks, and release recommendations.
• Support continuous improvement by enhancing regression coverage, documentation, and testing practices.

What You Bring

• High School Diploma or GED required; Bachelor's degree in Information Systems, Technology, or a related field preferred
• 4+ years of hands‑on software quality assurance experience testing Salesforce applications.
• Experience testing Salesforce Sales Cloud, Service Cloud, custom applications, workflows, and integrations required
• Experience with Property & Casualty insurance systems, products, or operations preferred
• Experience performing end-to-end testing across multiple integrated enterprise systems.
• Experience using test management tools (ADO preferred).
• Experience validating APIs, integrations, data quality, and system interfaces.
• Software testing certification (ISTQB or comparable) preferred.
• Strong organizational, analytical, and problem‑solving skills with the ability to manage multiple priorities
• Effective communication skills with the ability to collaborate across business and technology teams
• Proficiency with Microsoft 365 applications, including Teams, SharePoint, Word, Excel, PowerPoint, and Outlook
• Passion for collaboration, innovation, and living Slide's Core Values

What Slide Offers To You
The Slide Vibe - An opportunity to be a part of a fun and innovation‑driven culture fueled by Passion, Purpose and Technology! Slide offers many opportunities to collaborate and innovate across the company and departments, as well as get to know other Sliders. From coffee chats, to clubs, to social events - we plan it, so all Sliders feel included and Enjoy their Journey.
Benefits - Created using Slider feedback, Slide offers a comprehensive and affordable benefits package to cover all aspects of health...Physical, Emotional, Financial, Social and Professional. A Lifestyle Spending Account is set up for each Slider and Slide contributes to it monthly for use on any benefit that individually suits you - Health Your Way!
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